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Schultz9
New Member


Date Joined Dec 2009
Total Posts : 10
 
   Posted 1/20/2011 1:48 PM (GMT +3)    Quote: Problem downloading upgrade to V10Alert an admin about: Problem downloading upgrade to V10
I took the bit between my teeth and tried to download the V10 upgrade. After V9, I am very nervous - apparently justifiably. My subscription is for 3 PCs, 5Gb backup and I have 365 days to run (I think.)
I have no wish to change this. No matter what I do, I am just told "Sorry, you must select an upgrade option."
Suggestions, please?
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Alin Vlad
Trusted Member




Date Joined Sep 2007
Total Posts : 393
 
   Posted 1/20/2011 10:38 PM (GMT +3)    Quote: Problem downloading upgrade to V10Alert an admin about: Problem downloading upgrade to V10
Hi there,


Most probably, you are trying to upgrade your subscription, not your BullGuard application. You can upgrade by following this guide: www.bullguard.com/why/bullguard-internet-security/bullguard-internet-security-10-information-for-existing-bullguard-users.aspx

Cheers. :)


Alin Vlad
Senior Support Technician
support@bullguard.com
www.bullguard.com

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Schultz9
New Member


Date Joined Dec 2009
Total Posts : 10
 
   Posted 1/21/2011 9:38 AM (GMT +3)    Quote: Problem downloading upgrade to V10Alert an admin about: Problem downloading upgrade to V10
You surely do not expect me to admit to being that stupid, do you?
Thanks, anyway.
rolleyes rolleyes blush
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