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NorthPole
Junior Member


Date Joined Mar 2010
Total Posts : 91
 
   Posted 11/22/2013 12:54 PM (GMT +3)    Quote: Turn off scanning of outgoing email?Alert an admin about: Turn off scanning of outgoing email?
Is there any way this can be done in BIS 2014? - many other AV programs allow the user to specify whether to scan incoming and outgoing email separately, and I seem to recall an earlier version of BIS did too. I sometimes find sent email gets 'stuck' in my Windows Live Mail outbox, and I suspect that BIS may be the problem.
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Andreea-Luciana Ostache
Forum Moderator




Date Joined Aug 2010
Total Posts : 550
 
   Posted 11/22/2013 7:38 PM (GMT +3)    Quote: Turn off scanning of outgoing email?Alert an admin about: Turn off scanning of outgoing email?
Please disable the following modules one at a time: Antivirus, Firewall, Spamfilter. Also, right-click on the BullGuard icon from the system tray and select Exit. After each module, send a test e-mail and see if the problem persists and, if so, exactly which plugin is causing the issue.

Do not forget to turn everything back on, after the tests.

I am looking forward to hearing from you.


Andreea-Luciana Ostache
Senior Support Technician EN
support@bullguard.com
www.bullguard.com

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Post Edited (Andreea-Luciana Ostache) : 11/22/2013 5:17:20 PM GMT

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