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Uninstall issues
   
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rickmccall22
New Member


Date Joined Oct 2008
Total Posts : 1
 
   Posted 10-2-2008 12:54 (GMT +1)    Quote: Uninstall issuesAlert an admin about: Uninstall issues
Hello i am trying to reinstall bullguard (the version i have is 6.0) due to problems with my pc.  i have gone through usual procedure but i am getting a pop up message saying "the uninstaller tried to close bullguard, but it seems to be still running, please close it manually then retry."  The problem i have is the icon in the bottom right of toolbar will not allow me to acces the menu to close bullguard down.  Is there another way i can cancel bullguard to allow me to reinstall
 
Thanks
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Touch
Forum Moderator




Date Joined Jun 2004
Total Posts : 13812
 
   Posted 10-2-2008 6:28 (GMT +1)    Quote: Uninstall issuesAlert an admin about: Uninstall issues
Hello smile
 
 
Looks like we have to remove it manually -
 
Please download Combofix:
 
 
And save to the desktop.

Close all other browser windows.
 
 
 
 
 
Go to Start->Run and copy/paste: ComboFix /snapshot and hit OK. It should run Combofix.
 
Please note, that once you start combofix you should not click anywhere on the combofix window as it can cause the program to stall. In fact, when combofix is running, do not touch your computer at all and just take a break as it may take a while for it to complete.

 When finished, it will produce a logfile located at C:\combofix.txt.
 

Post the contents of that log in your next reply


Do NOT post your problem in someone elses thread.
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