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Baedric
New Member




Date Joined Oct 2012
Total Posts : 14
 
   Posted 11/23/2012 5:13 PM (GMT +3)    Quote: Upload an exe to BullguardAlert an admin about: Upload an exe to Bullguard
Is there a way to upload a suspicious file to BullGuard to be more thoroughly checked as BullGuard does not currently detect it as a virus? I had uploaded this file to VirusTotal and 10 scanners detected it.


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Baedric
New Member




Date Joined Oct 2012
Total Posts : 14
 
   Posted 11/28/2012 3:50 PM (GMT +3)    Quote: Upload an exe to BullguardAlert an admin about: Upload an exe to Bullguard
Is there any sort of answer forthcoming?


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Robert Mateescu
Forum Moderator




Date Joined Sep 2011
Total Posts : 296
 
   Posted 11/29/2012 2:49 AM (GMT +3)    Quote: Upload an exe to BullguardAlert an admin about: Upload an exe to Bullguard
Hello Baedric,

Looks like we've missed your post.
Add the suspicious .exe to a password protected archive and send it (along with the password) to support@bullguard.com.
We'll send it to our virus lab and reply to your email with the result.

Best wishes!


Robert Mateescu
Senior Support Technician EN
support@bullguard.com
www.bullguard.com

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You have a BullGuard related problem? Contact our Support team directly: www.bullguard.com/support.aspx!

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Baedric
New Member




Date Joined Oct 2012
Total Posts : 14
 
   Posted 11/29/2012 4:45 AM (GMT +3)    Quote: Upload an exe to BullguardAlert an admin about: Upload an exe to Bullguard
Thanks Robert. Just sent it in.


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