BF3 V's BG Anti-virus

Posted 10/27/2011 10:54 AM
#92619
User avatar

Hellz-VIP Valued member

Date Joined Nov 2016
Total Posts: 11
I have found that again i have to disable the anti-virus of BG to play the full version of BF3 much like the beta, but the fix for the beta does not work for the full version of the game!

I have allowed the .EXE files (both the BF3.EXE and the Origin.EXE) and the entire Origin folder and the Origin Games folder (as i got the game via a download rather than hard disc version) (and by allowed i mean added an exclusion as previously stated as the fix for the beta in another post) but still BG anti-virus refuses to let me play BF3, please could you advise me on what to exclude or do next to get it working with BG fully working as i hate having to disable parts of my security to be able to play a game.

Thanks in advance Sim.

P.S. i was using BG12 but have gone back to BG10 to see if that was the problem and it wasn't.
Posted 10/29/2011 7:43 PM
#92651
User avatar

bertjan Valued member

Date Joined Nov 2016
Total Posts: 25
@Hellz-VIP
did you also get the you need to be admin to install error when installing battlefield 3??
Posted 10/29/2011 7:54 PM
#92652
User avatar

Advanced member

I will kindly ask both of you to contact our support team directly.
Andreea-Luciana Ostache
Support Team Leader
[url]support@bullguard.com[/url]
www.bullguard.com

Download the Free Trial version of BullGuard Internet Security 16

You have a BullGuard related problem? Post your question on these forums, contact Support or contact me on Twitter!
Posted 10/29/2011 9:59 PM
#92653
User avatar

bertjan Valued member

Date Joined Nov 2016
Total Posts: 25
just contacted support turns out its bullguards behavior scan causing the problem
Posted 10/30/2011 12:42 AM
#92654
User avatar

Hellz-VIP Valued member

Date Joined Nov 2016
Total Posts: 11
@Bertjan no i didn't get the "you need to be admin to install" as i downloaded through Origin. Not sure if that helps at all.

Did support say how to fix it Bertjan? i just wonder to save me going through support myself.

Thanks Sim.
Posted 10/30/2011 3:14 PM
#92661
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N4uTiLuS Member

Date Joined Nov 2016
Total Posts: 7
Also having a problem with bullguard/BF3....game just hangs at joining server stage and doesn't allow me to go any further....version 12 running
Posted 10/30/2011 4:01 PM
#92662
User avatar

Advanced member

For the moment, please use this workaround.

Open BullGuard > Click on Settings from the bottom-left site of the window > select File > uncheck Behavioural Detection > Save.

We will solve this issue as soon as possible.
Andreea-Luciana Ostache
Support Team Leader
[url]support@bullguard.com[/url]
www.bullguard.com

Download the Free Trial version of BullGuard Internet Security 16

You have a BullGuard related problem? Post your question on these forums, contact Support or contact me on Twitter!
Posted 10/31/2011 12:29 AM
#92667
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N4uTiLuS Member

Date Joined Nov 2016
Total Posts: 7
I did this,and also added all the folders relating to the game and Origin install into exceptions,now I can launch OK....
Posted 11/6/2011 11:37 PM
#92746
User avatar

Sean Bahamut Member

Date Joined Nov 2016
Total Posts: 4
I have had this problem with BG12 too, with the Battlefield 3 full release.

BG12 causes BF3.exe to hang. The BF3.exe also cant be stopped through task manager, and then the PC is not able to shut down (have to use the power button instead).

The solution of disabling behaviour detection, and adding Origin & Origin Games folders to the AV scan ignore list solved the issue (after a PC restart), but it would be great to have behavioural detection back on...!
Posted 11/12/2011 4:52 AM
#92792
User avatar

Xhueloe Member

Date Joined Nov 2016
Total Posts: 1
... I've been through this problem since I got my new x64 pc.. You should create a warning for every BG user, so that they know what's going on if they try to play BF3
Posted 11/15/2011 6:07 PM
#92817
User avatar

Advanced member

A small update on this issue, we expect a fix to be released in the very near future (a week or two).
Andreea-Luciana Ostache
Support Team Leader
[url]support@bullguard.com[/url]
www.bullguard.com

Download the Free Trial version of BullGuard Internet Security 16

You have a BullGuard related problem? Post your question on these forums, contact Support or contact me on Twitter!
Posted 11/29/2011 1:08 PM
#92906
User avatar

N4uTiLuS Member

Date Joined Nov 2016
Total Posts: 7
Hello,
is there a fix/patch for this yet,still running my v12 with BD off..
Thanks
Posted 11/29/2011 2:34 PM
#92907
User avatar

Robert Mateescu Advanced member

Date Joined Nov 2016
Total Posts: 427
Hi there,

A fix was released for all languages and operating systems, except computers running 32bit (x86) English version of any Windows Family OS.
Those will be also updated shortly.

Cheers!
Robert Mateescu
Senior Support Technician EN
[url]support@bullguard.com[/url]
www.bullguard.com

Download the Free Trial version of BullGuard Internet Security

You have a BullGuard related problem? Contact our Support team directly via Live Chat for immediate assistance: http://www.bullguard.com/support.aspx!
Posted 11/29/2011 5:40 PM
#92909
User avatar

N4uTiLuS Member

Date Joined Nov 2016
Total Posts: 7
Thanks,just turned BD back on, restarted and connected into multiplayer fine,good job thankyou :jumpin:
Posted 12/20/2011 4:14 PM
#92988
User avatar

NielsJ Member

Date Joined Nov 2016
Total Posts: 1
Hello,

Can someone tell me were i can find that fix? Or just post a link of it cause i got the same problem. Cant run BF3 with BG, only by turning off the anti virusscan


thnx
Posted 12/21/2011 7:34 AM
#92994
User avatar

Advanced member

Please make sure that you have BullGuard 12 installed and updated.
Andreea-Luciana Ostache
Support Team Leader
[url]support@bullguard.com[/url]
www.bullguard.com

Download the Free Trial version of BullGuard Internet Security 16

You have a BullGuard related problem? Post your question on these forums, contact Support or contact me on Twitter!
Posted 1/16/2012 11:14 AM
#93183
User avatar

N4uTiLuS Member

Date Joined Nov 2016
Total Posts: 7
Same problem again after origin software update,behavioural detection needs to be off again for the game to work...
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