Bull guard affecting upload speed?

Posted 11/26/2012 5:14 AM
#94753
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sportsfan7700 Member

Date Joined Nov 2016
Total Posts: 6
Not sure what I need to disable, but with bullguard running on my W7 PC, (I pay for 75/35 Internet) and i'm only getting 75/25 with it installed. Disabling it gets me the extra Mb back..any ideas why?
Posted 11/26/2012 5:24 AM
#94754
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Advanced member

It's not normal for BullGuard to slow down your computer much, especially your download/upload. What exactly are you disabling (the entire program or a specific plugin)?
Andreea-Luciana Ostache
Support Team Leader
[url]support@bullguard.com[/url]
www.bullguard.com

Download the Free Trial version of BullGuard Internet Security 16

You have a BullGuard related problem? Post your question on these forums, contact Support or contact me on Twitter!
Posted 11/26/2012 5:35 AM
#94755
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sportsfan7700 Member

Date Joined Nov 2016
Total Posts: 6
I disabled the program and speeds were normal.
Posted 11/26/2012 5:37 AM
#94757
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Advanced member

Please open BullGuard, click Settings, click Real Time Antivirus and select OFF then Save. Check if the issue persists.
Do the same for the Firewall.
Let me know what the result is.
Andreea-Luciana Ostache
Support Team Leader
[url]support@bullguard.com[/url]
www.bullguard.com

Download the Free Trial version of BullGuard Internet Security 16

You have a BullGuard related problem? Post your question on these forums, contact Support or contact me on Twitter!
Posted 11/26/2012 6:00 AM
#94758
User avatar

sportsfan7700 Member

Date Joined Nov 2016
Total Posts: 6
This is with everything turned off. http://www.speedtest.net/result/2332087805.png

Turned on-http://www.speedtest.net/result/2332090778.png

Not a huge difference but webpages sometimes choke down with the settings on.
Posted 11/26/2012 11:06 AM
#94760
User avatar

Advanced member

Please work with me, or contact Live Chat if it's more convenient for you. I need you to answer the questions I ask, so we can move forward.
The difference is not so great, but if you say there is one I believe you, I don't need proof. We need to pinpoint the issue and solve it if it's solvable, or notify whoever it is that can fix it for us.

Before going all out technical, some issues can be solved by asking simple questions and finding out the answer.

Let me know if you noticed any difference with any of the plugins turned off or only when BullGuard is closed completely.
Andreea-Luciana Ostache
Support Team Leader
[url]support@bullguard.com[/url]
www.bullguard.com

Download the Free Trial version of BullGuard Internet Security 16

You have a BullGuard related problem? Post your question on these forums, contact Support or contact me on Twitter!
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