As I have not experienced this problem myself all I can suggest is to:
Download BullGuard 10.0 again and save it.
Unistall the previous version.
Restart your computer.
Install the new version.
It means starting afresh but it might be the only solution. I don't think it will do any harm.
There is further advice on reinstalling BullGuard on the website under the heading 'reinstalling BullGuard'
"charter" wrote: Since upgrading to Bullguared 10 I am experiencing a computer shutdown problem.
When shutting down my computer hangs on the Saving Your Settings screen (for approx 4 minutes) before the Windows Is Shutting down screen.
So total time for shutting windows down is around 4 1/2 minutes.
Can anyone tell me how I can go back to Version 9 as my computer used to shut down in just over 1 minute?
Problem solved! I just contacted Bullguard support and this is what they told me to do;
1. Open BullGuard by right clicking its red round icon in System Tray, bottom right corner of your screen.
2. Click on the Antivirus section (lower side of the BullGuard window) and then click the Antivirus settings icon.
3. In the Settings tab, tick the 'Only scan files loaded for execution' option and untick the 'Scan boot sectors' and 'Scan web traffic' options.
4. Go to Advanced tab and untick the 'Scan files from network locations' window.