Bullguard screen burn on desktop

Posted 7/12/2014 9:41 AM
#97342
User avatar

anniesboy Advanced member

Date Joined Nov 2016
Total Posts: 72
Im getting some screen burn on my desktop (see image)

If I open bullguard and then close it the "burn" is gone

Please note this image is not my full screen
Post attachments:
bullguard screen burn.jpg
Posted 7/14/2014 1:05 PM
#97367
User avatar

Robert Mateescu Advanced member

Date Joined Nov 2016
Total Posts: 427
Hi Anniesboy,


Can you please provide me with your exact version of BullGuard and your operating system?

Thank you!
Robert Mateescu
Senior Support Technician EN
[url]support@bullguard.com[/url]
www.bullguard.com

Download the Free Trial version of BullGuard Internet Security

You have a BullGuard related problem? Contact our Support team directly via Live Chat for immediate assistance: http://www.bullguard.com/support.aspx!
Posted 7/14/2014 2:39 PM
#97369
User avatar

anniesboy Advanced member

Date Joined Nov 2016
Total Posts: 72
Bullguard 14.1.281.3

Vista 32bit

Now 14.1.281.7
Posted 7/15/2014 10:28 AM
#97372
User avatar

anniesboy Advanced member

Date Joined Nov 2016
Total Posts: 72
My wife is getting the same thing ,her PC runs Vista 32bit.

It seems to occur when resuming from sleep / hibernate.
Posted 7/15/2014 12:38 PM
#97373
User avatar

Robert Mateescu Advanced member

Date Joined Nov 2016
Total Posts: 427
Hi Anniesboy,


Thank you for providing me with the requested information. This is indeed a bug and the case has been forwarded to the Development team.
I will update this thread as soon as the fix is implemented.


Best wishes!
Robert Mateescu
Senior Support Technician EN
[url]support@bullguard.com[/url]
www.bullguard.com

Download the Free Trial version of BullGuard Internet Security

You have a BullGuard related problem? Contact our Support team directly via Live Chat for immediate assistance: http://www.bullguard.com/support.aspx!
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