Computer slow while bullguard updates at startup

Posted 3/2/2013 1:30 PM
#95168
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Thomas900 Member

Date Joined Nov 2016
Total Posts: 6
Hi all


Win xp sp3



When i first boot up Computer bullguard updates and the computer runs very slowly for 20+ mins. Task manager shows bullguardscanner.exe running. Is this normal. I have tried to do a reinstall but this froze part way through and had to to a restore .
Posted 3/2/2013 1:44 PM
#95169
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Thomas900 Member

Date Joined Nov 2016
Total Posts: 6
Posted 3/4/2013 9:02 AM
#95177
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Advanced member

This issue could occur on older computers, especially if you have other programs starting at windows logon. Try and restart the computer when this happens.
How much RAM memory do you have?
Andreea-Luciana Ostache
Support Team Leader
[url]support@bullguard.com[/url]
www.bullguard.com

Download the Free Trial version of BullGuard Internet Security 16

You have a BullGuard related problem? Post your question on these forums, contact Support or contact me on Twitter!
Posted 3/4/2013 11:23 AM
#95180
User avatar

Thomas900 Member

Date Joined Nov 2016
Total Posts: 6
Hi
THanks for the reply. Yes its an older computer.I have 632mb ram. Virtual mem 945. I have now managed to reinstall but no improvement.



Regards

John
Posted 3/6/2013 11:44 PM
#95194
User avatar

Advanced member

BullGuard does require at least 1GB of available RAM memory, as seen here:

https://www.bullguard.com/products/bullguard-internet-security-2013/tech-specs.aspx

Please consider a RAM upgrade, since it's the cheapest way to upgrade your computer without having to purchase a new one.
Andreea-Luciana Ostache
Support Team Leader
[url]support@bullguard.com[/url]
www.bullguard.com

Download the Free Trial version of BullGuard Internet Security 16

You have a BullGuard related problem? Post your question on these forums, contact Support or contact me on Twitter!
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