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Cteng.dat files?

Posted 10/15/2011 10:40 AM
#92523
User avatar

NorthPole Advanced member

Date Joined Nov 2016
Total Posts: 144
Since installing BullGuard 12, I am seeing large numbers of files of the form 'cteng_(long number).dat' in my C:\Windows\Temp folder. If I try to delete them, Windows states they are in use by the BullGuard email monitoring service, even when they are dated earlier than today's date. Is there any fix for this issue? I'm using Windows Live Mail as my email program, BTW.
Posted 10/15/2011 7:50 PM
#92530
User avatar

Advanced member

Reboot your computer in Safe Mode and run the tool I have attached.

Follow the prompts and let us know if you have any more problems afterwards.
Post attachments:
Andreea-Luciana Ostache
Support Team Leader
[url]support@bullguard.com[/url]
www.bullguard.com

Download the Free Trial version of BullGuard Internet Security 16

You have a BullGuard related problem? Post your question on these forums, contact Support or contact me on Twitter!
Posted 10/16/2011 1:23 PM
#92537
User avatar

NorthPole Advanced member

Date Joined Nov 2016
Total Posts: 144
I can see from examining the content of the BAT file that it will remove all Windows temp files from various folders in in Safe Mode; but I can't see how that will help, as new ones have been created today as soon as I logged on. They all seem to be related to a function called 'ctengine', which appears to be a database of potential spam sources. I'm attaching the content of the file ctengine_repl_kit_1.ini, which gives you an idea.
Post attachments:
Posted 10/16/2011 1:28 PM
#92538
User avatar

Advanced member

The files are part of BullGuard, so there is nothing to worry about. It would have been an issue if you would have been unable to remove them in Safe Mode.

Also please note that removing the temp files is a very good practice. I personally find that small tool very useful though there are others that can be used, like ATF-Cleaner from Atribune.
Andreea-Luciana Ostache
Support Team Leader
[url]support@bullguard.com[/url]
www.bullguard.com

Download the Free Trial version of BullGuard Internet Security 16

You have a BullGuard related problem? Post your question on these forums, contact Support or contact me on Twitter!
Posted 10/16/2011 2:01 PM
#92541
User avatar

NorthPole Advanced member

Date Joined Nov 2016
Total Posts: 144
Indeed, I do regularly clean up my temp files manually, which is how I noticed these ones were being generated. Not a worry, but they are going to build up to a large number in a very short period of time. Perhaps there's a need for BullGuard to have a housekeeping function for them, if there's not one built in already?
Posted 10/17/2011 10:42 AM
#92547
User avatar

NorthPole Advanced member

Date Joined Nov 2016
Total Posts: 144
OK, a little Googling this morning reveals that 'cteng' temporary files are produced by the IncrediMail application, which I assume BullGuard have switched to as their spam filtering component from whatever was used in Ver.10 and earlier? I have been looking at Cloudmark as a possible alternative, although there is already a spamfilter built into Windows Live Mail anyway.
Posted 11/28/2011 11:05 AM
#92900
User avatar

Starlight Member

Date Joined Nov 2016
Total Posts: 1
Hi and I know this thread was posted over a month ago but the answer to this problem for anyone else who has these cteng.dat files in their temp folder is that these files are related to the JunkFilter Plus component used as the spam filter in IncrediMail and can only be deleted if you completely close IncrediMail and then clean your temp folder :jumpin: :jumpin:






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