Error 0x1, Step 1

Posted 7/27/2013 12:07 PM
#95927
User avatar

jcd06 Member

Date Joined Nov 2016
Total Posts: 3
Hi all,

I have a Bullguard pop-up window telling me:

Could not start the real-time behaviour scanner. Error 0x1, Step 1.
[/b]
What should I do?

Cheers,

Jean
Posted 7/29/2013 3:03 PM
#95928
User avatar

Robert Mateescu Advanced member

Date Joined Nov 2016
Total Posts: 427
Hi Jean,


Uninstall any other antivirus software you may have and reinstall BullGuard.

This will solve the error.

Cheers!
Robert Mateescu
Senior Support Technician EN
[url]support@bullguard.com[/url]
www.bullguard.com

Download the Free Trial version of BullGuard Internet Security

You have a BullGuard related problem? Contact our Support team directly via Live Chat for immediate assistance: http://www.bullguard.com/support.aspx!
Posted 8/11/2013 7:12 AM
#95948
User avatar

jcd06 Member

Date Joined Nov 2016
Total Posts: 3
Hi Robert,

I did as you suggested and it all works fine now.
Thanks,

Jean
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