Firewall will not turn on

Posted 7/27/2011 11:56 AM
#91999
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siren Member

Date Joined Nov 2016
Total Posts: 2
help please ...i have been alerted by bullguard who i subscribe payment to that the FIREWALL is inactive and when turned on this comes up as an error stating " 0x54,step 13 , why and what do i need to do?
Posted 7/27/2011 1:53 PM
#92001
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Dickens Advanced member

Date Joined Nov 2016
Total Posts: 261
As the Firewall is a very important component of your internet security I suggest you contact BullGuard Technical Support right away.

You can use Live Chat but if you send an email message you should include a screenshot of your error message.
Posted 7/27/2011 2:11 PM
#92002
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siren Member

Date Joined Nov 2016
Total Posts: 2
Dickens - thankyou for your assisitance
Posted 9/14/2011 8:10 AM
#92282
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lindajamison76 Member

Date Joined Nov 2016
Total Posts: 1
Great post! It's very nice. Thank you so much for your post.


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Posted 9/15/2011 6:51 AM
#92289
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Robert Mateescu Advanced member

Date Joined Nov 2016
Total Posts: 427
Hi there,

For BullGuard related issues, I recommend you to also contact BullGuard Support. You will receive the needed assistance much quicker than via forum.
Robert Mateescu
Senior Support Technician EN
[url]support@bullguard.com[/url]
www.bullguard.com

Download the Free Trial version of BullGuard Internet Security

You have a BullGuard related problem? Contact our Support team directly via Live Chat for immediate assistance: http://www.bullguard.com/support.aspx!
Posted 3/23/2013 7:03 AM
#95275
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Jonson Member

Date Joined Nov 2016
Total Posts: 1
After finally getting my computer cleaned of viruses. I was checking that my Firewall was turned on. When I clicked on it, it said "Windows Firewall is not using the recomended settings". I clicked on the "update settings now" button and got a popup message that said "Windows Firewall was unable to make the requested updates".

Then I tried to open the Microsoft Security Center and it said "The security center is turned off". I clicked "Turn on now" and got a pop up "The security Center can't be started".
I have been using Microsoft Security Essentials and Windows Firewall. They both usually show up in the security center. MSE is working.

I am running Windows Vista 32
Posted 3/24/2013 4:23 PM
#95280
User avatar

Dickens Advanced member

Date Joined Nov 2016
Total Posts: 261
Google: support.microsoft.com/kb/2519899 - this tutorial gives instructions on how to set your Security Essential settings.

I am assuming that you are not trying to run two real-time internet security programmes together.
Posted 3/24/2013 8:43 PM
#95281
User avatar

Robert Mateescu Advanced member

Date Joined Nov 2016
Total Posts: 427
Hi Jonson,


Save and run this tool as administrator. Reboot your PC afterwards.


Cheers!
Robert Mateescu
Senior Support Technician EN
[url]support@bullguard.com[/url]
www.bullguard.com

Download the Free Trial version of BullGuard Internet Security

You have a BullGuard related problem? Contact our Support team directly via Live Chat for immediate assistance: http://www.bullguard.com/support.aspx!
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