firewall

Posted 4/21/2017 4:24 AM
#124521
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dave1a Member

Date Joined Apr 2017
Total Posts: 1
I just wiped my pc as I wasnt happy with how it was running( Dell Optiplex 740 with a 5450 card amd 8650 3 cpu windows 10 pro) any way before I wiped the bullguard was ok but now the firewall is not displaying the allow once thing when it notifys me a program wants access to the internet and the manage rules section doesnt say ask anymore, and shows a see advanced windows rules thing / I have another pc with Bullguard on and that dont have the problem , has anyone any ideas whats wrong  , I am grateful for any help one last thing usually when I install the program the program asks me to restart the pc to enable the firewall  its not asking for that now
Posted 4/27/2017 11:32 AM
#124523
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LeoK Valued member

Date Joined Nov 2016
Total Posts: 19
What version of Bullguard are you running? If it is the latest version I think Bullguard is now using the Windows Firewall which is inbuilt in Windows 10.

I expected that Bullguard would inform customers of this change but am still awaiting their announcement.



I suggest you contact Bullguard support directly with this matter.



Cheers,

Leo K
Best regards,
Leo K.
Posted 4/28/2017 12:15 PM
#124524
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NorthPole Advanced member

Date Joined Nov 2016
Total Posts: 152
I'd be interested to know the answer to this as well, especially for Windows 7 users. BullGuard incorporated Agnitum Outpost as its firewall, but I see this product has now been discontinued and the company taken over by Yandex. I assume the Agnitum firewall is still in use as part of BIS, but wonder what the future strategy is?
Posted 4/28/2017 1:21 PM
#124525
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LeoK Valued member

Date Joined Nov 2016
Total Posts: 19
As per the latest update to BIS the Agnitum firewall is no longer part of the package.

This has been confirmed to me by Bullguard support and should be passed on to all users.



Cheers,

Leo K
Best regards,
Leo K.
Posted 4/28/2017 4:15 PM
#124526
User avatar

NorthPole Advanced member

Date Joined Nov 2016
Total Posts: 152
So I'm left wondering whether Bullguard are now using another third-party firewall, as Bullguard reports the firewall is on (and allows changes to be made in its settings), while Control Panel shows Windows Firewall to be switched off - this on my Windows 7 x64 PC?
Posted 4/28/2017 7:07 PM
#124527
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lowe Member

Date Joined Nov 2016
Total Posts: 1
The same situation here, Windows 10 x64. It is frustrating. We want information, please..... Maybe it is time to leave a BulGuard
Posted 5/2/2017 2:48 PM
#124528
User avatar

Dafi Member

Date Joined Nov 2016
Total Posts: 5
Hello,



I can confirm that we have indeed updated our Firewall and no longer use Agnitum. The new firewall is integrated in the application after version 17.0.332. At this time the automatic update was not launched and needs to be manually reinstalled in order to update to the version with the new firewall. The advanced settings in the BullGuard Firewall are now handled by the Windows Firewall. The application rules and activity logs are still displayed in the BullGuard application. 
Andrei Dafinoiu
Support Team Technician
[url]support@bullguard.com[/url]
www.bullguard.com

Download the Free Trial version of BullGuard Internet Security 16

You have a BullGuard related problem? Post your question on these forums, contact Support or contact me on Twitter!
Posted 5/3/2017 4:20 PM
#124529
User avatar

NorthPole Advanced member

Date Joined Nov 2016
Total Posts: 152
Dafi, I'm not entirely clear from your reply - are you saying that existing installations of BullGuard IS should be re-installed using the Ver. 17.0.332 installer (is that yet available to download? - it's not mentioned in the current Changelog), in order to remove the Agnitum firewall and make use of the Windows one; rather than the firewall change happening automatically through the normal update process? If so, how would most BullGuard users (those who don't visit this Forum) be aware that this procedure was necessary in order to stay current?



I would also comment that substitution of a good third-party firewall with the very basic built-in Windows one takes away one of the principal reasons for using (and paying extra for) BullGuard Internet Security as against AntiVirus - I think long-term users have good reason to feel unhappy at this move.



 
Posted 5/8/2017 11:15 AM
#124531
User avatar

Andreea-Luciana Ostache Advanced member

Date Joined Nov 2016
Total Posts: 606
Hello,





Firstly, users will be upgraded to the new Firewall through an update, but this will happen gradually, so we can help users with the transition and any questions regarding the new firewall.

Secondly, there are actually a lot of advantages the New Firewall brings:

- A light GUI on top of automatized processes

- Consumes considerably less resources than the previous version

- Less bugs

- Less false positives

- Easier configuration / easier support 

- In-house development means that we do not depend on any third party, which means faster response times for BUGs



The list can go on, but the summary is that we always strive to have a great product, if not the best. We will always consider the best interest of our customers first, so this is deffinetly a major step forward for us.



The program can be downloaded from our trial's page at any time: 

Internet Security: http://download.bullguard.com/BullGuardDownloader.exe

Premium Protection: http://download.bullguard.com/BullGuardDownloaderBPP.exe

 
Andreea-Luciana Ostache
Support Team Leader
[url]support@bullguard.com[/url]
www.bullguard.com

Download the Free Trial version of BullGuard Internet Security 16

You have a BullGuard related problem? Post your question on these forums, contact Support or contact me on Twitter!
Posted 5/18/2017 2:12 PM
#124537
User avatar

CptDarling93 Member

Date Joined May 2017
Total Posts: 1
Hi



I've recently re-installed Bullguard internet security after renewell but my firewall will not activate, stating error 0x57 step 0



Any help would be greatly appreciated



Cheers
Posted 5/19/2017 11:02 AM
#124539
User avatar

NorthPole Advanced member

Date Joined Nov 2016
Total Posts: 152
Andreea, I note you say in your recent post "In-house development means that we do not depend on any third party". Does this imply that the new firewall is NOT the in-built Windows one, as suggested by others in earlier posts?
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