German: Kindersicherung blockiert Origin.exe :(

Posted 2/27/2014 8:10 AM
#96689
User avatar

Fabbio Member

Date Joined Nov 2016
Total Posts: 8
Hallo,
auf dem Computer von meiner Tochter läuft BIS2014, hier ist die Kindersicherung aktiv ( Benutzer definiert).
Nun möchte sie Sims3 spielen, was aber nicht funktioniert.
Hier kommt die Bullguard meldung das die Origin.exe von der Kindersicherung blockiert wird.


Wo und wie kann ich diese Anwendung frei schalten ?

Vielen Dank.
Posted 2/28/2014 11:35 PM
#96699
User avatar

Robert Mateescu Advanced member

Date Joined Nov 2016
Total Posts: 427
Hi Vielen,

Please edit your Parental Control profile and add "Origin" in the "Application" section (to the blocked list).
Uncheck the box located in front of it to make sure it will not be blocked.
Restart the computer and check if the issue persists.

For more information, please check this guide.

Best wishes!
Robert Mateescu
Senior Support Technician EN
[url]support@bullguard.com[/url]
www.bullguard.com

Download the Free Trial version of BullGuard Internet Security

You have a BullGuard related problem? Contact our Support team directly via Live Chat for immediate assistance: http://www.bullguard.com/support.aspx!
Posted 3/1/2014 9:08 AM
#96701
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Fabbio Member

Date Joined Nov 2016
Total Posts: 8
thank you for information, it will test.
Posted 3/10/2014 6:15 AM
#96724
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Fabbio Member

Date Joined Nov 2016
Total Posts: 8
Unfortunately, that has not helped :sad:
Posted 3/26/2014 6:00 PM
#96786
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Fabbio Member

Date Joined Nov 2016
Total Posts: 8
No one an idea ?
Posted 3/27/2014 8:43 AM
#96803
User avatar

Robert Mateescu Advanced member

Date Joined Nov 2016
Total Posts: 427
Hi Vielen,


Please start a live chat with our German Support team in order to be assisted remotely.

Best wishes!
Robert Mateescu
Senior Support Technician EN
[url]support@bullguard.com[/url]
www.bullguard.com

Download the Free Trial version of BullGuard Internet Security

You have a BullGuard related problem? Contact our Support team directly via Live Chat for immediate assistance: http://www.bullguard.com/support.aspx!
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