K9 Web Protection Prevented Bullguard 8.0 from installing !

Posted 11/15/2007 10:07 PM
#56167
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juicyfatslug Valued member

Date Joined Nov 2016
Total Posts: 15
Hi All,

Just wanted to share a problem I had trying to upgrade Bullguard from version 7.0 to 8.0, My computer kept shutting down halfway through installation of Bullguard 8.0 ,I had deleted Bullguard 7.0 first , I spent a good few hours deleting registry strings etc as instructed by Bullguard, eventually they told me to uninstall any Windows Live One Care Programs and also to uninstall K9 Web Protection before trying a re install of Bullguard 8.0, everything then went fine and Bullguard 8.0 installed no probs !,I don't know if this may help anyone but thought I would share with yourselves !



All the Best,

Juicy :turn:
Posted 11/18/2007 12:42 PM
#56326
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Keltic Advanced member

Date Joined Nov 2016
Total Posts: 78
hi juicy

i tryed k9 but when i installed and rebooted ,windows would not load and the site was not much help either,i even tryed removing security software to check for conflicts but still made no difference, are you running xp or vista and can you think of anything stupid i might be doing

thanks

Arcane

All fully updated and virus free.
Posted 11/22/2007 9:34 AM
#56581
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juicyfatslug Valued member

Date Joined Nov 2016
Total Posts: 15
Hi,
I am running windows xp media edition sp2, are you saying your still having probs installing Bullguard 8.0 or K9 ?
Posted 11/25/2007 11:48 AM
#56716
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Keltic Advanced member

Date Joined Nov 2016
Total Posts: 78
Hi
i installed k9 but when i when i try to reboot pc it will only boot up in safe mode, i'm running xp home edition sp2 and have even tried removing all security software to see if conflicting but no differance

All fully updated and virus free.
Posted 11/26/2007 4:43 PM
#56778
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juicyfatslug Valued member

Date Joined Nov 2016
Total Posts: 15
Hi Buddy,

Have you uninstalled K9 Web Protection and Windows Live One Care from add/remove programs ?,after I did that Bullguard 8.0 installed no probs , I also did a search and found any left over files from K9 and deleted them might be worth trying that !!, give me a shout if all goes ok.



Cheers,

Juicy :idea:
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