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Problem downloading upgrade to V10

Posted 1/20/2011 10:48 AM
#90871
User avatar

Schultz9 Valued member

Date Joined Nov 2016
Total Posts: 10
I took the bit between my teeth and tried to download the V10 upgrade. After V9, I am very nervous - apparently justifiably. My subscription is for 3 PCs, 5Gb backup and I have 365 days to run (I think.)
I have no wish to change this. No matter what I do, I am just told "Sorry, you must select an upgrade option."
Suggestions, please?
Posted 1/20/2011 7:38 PM
#90873
User avatar

Alin Vlad Advanced member

Date Joined Nov 2016
Total Posts: 389
Hi there,


Most probably, you are trying to upgrade your subscription, not your BullGuard application. You can upgrade by following this guide: http://www.bullguard.com/why/bullguard-internet-security/bullguard-internet-security-10-information-for-existing-bullguard-users.aspx

Cheers. :)
Alin Vlad
Community Manager
[url]support@bullguard.com[/url]
www.bullguard.com

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Posted 1/21/2011 6:38 AM
#90874
User avatar

Schultz9 Valued member

Date Joined Nov 2016
Total Posts: 10
You surely do not expect me to admit to being that stupid, do you?
Thanks, anyway.
:rolleyes: :rolleyes: :blush:
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