Time remaining in Full Scan is wrong

Posted 10/12/2012 7:24 AM
#94508
User avatar

berryracer Valued member

Date Joined Nov 2016
Total Posts: 19
After running for about 5 mins, it always shows as time remaining is 1 second but it keeps scanning for like 15 mins more

please fix

thanks
ASUS G75VW-T1086V
CPU: i7-3610QM 2.30/3.30 GHz.
Memory: 16 GB DDR3 1600 Mhz. RAM
Storage: LiteOn LAT-256M3S 256GB SSD + Seagate Momentus 5400RPM 1TB HDD
Graphics: GeForce GTX 670M 3GB
Screen: 17.3' Full HD LED Screen
Posted 10/12/2012 11:22 AM
#94515
User avatar

Robert Mateescu Advanced member

Date Joined Nov 2016
Total Posts: 427
Hello berryracer,


Please provide me with the exact version of your BullGuard.

I will recommend further actions as soon as you provide me with it.


Cheers!
Robert Mateescu
Senior Support Technician EN
[url]support@bullguard.com[/url]
www.bullguard.com

Download the Free Trial version of BullGuard Internet Security

You have a BullGuard related problem? Contact our Support team directly via Live Chat for immediate assistance: http://www.bullguard.com/support.aspx!
Posted 10/12/2012 3:26 PM
#94521
User avatar

berryracer Valued member

Date Joined Nov 2016
Total Posts: 19
Hi Robert, it is 13.0.252 (latest version I believe)

I installed this on a clean Windows 7 Professional 64-Bit installation. No previous antivirus or suite previously installed so I'm sure it's not a conflict with any previous installation
ASUS G75VW-T1086V
CPU: i7-3610QM 2.30/3.30 GHz.
Memory: 16 GB DDR3 1600 Mhz. RAM
Storage: LiteOn LAT-256M3S 256GB SSD + Seagate Momentus 5400RPM 1TB HDD
Graphics: GeForce GTX 670M 3GB
Screen: 17.3' Full HD LED Screen
Posted 10/12/2012 6:30 PM
#94525
User avatar

Robert Mateescu Advanced member

Date Joined Nov 2016
Total Posts: 427
Hi there,

The issue is caused by the fact that BullGuard currently uses an estimation method based on the Windows one, which is known to be very accurate. :lol:

However, we are currently working on this, and it should be fixed in the next month.


Cheers!
Robert Mateescu
Senior Support Technician EN
[url]support@bullguard.com[/url]
www.bullguard.com

Download the Free Trial version of BullGuard Internet Security

You have a BullGuard related problem? Contact our Support team directly via Live Chat for immediate assistance: http://www.bullguard.com/support.aspx!
Posted 10/12/2012 8:50 PM
#94527
User avatar

berryracer Valued member

Date Joined Nov 2016
Total Posts: 19
Awesome! Thanks a lot!

BullGuard FTW!!!
ASUS G75VW-T1086V
CPU: i7-3610QM 2.30/3.30 GHz.
Memory: 16 GB DDR3 1600 Mhz. RAM
Storage: LiteOn LAT-256M3S 256GB SSD + Seagate Momentus 5400RPM 1TB HDD
Graphics: GeForce GTX 670M 3GB
Screen: 17.3' Full HD LED Screen
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