Upload an exe to Bullguard

Posted 11/23/2012 2:13 PM
#94731
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Baedric Valued member

Date Joined Nov 2016
Total Posts: 15
Is there a way to upload a suspicious file to BullGuard to be more thoroughly checked as BullGuard does not currently detect it as a virus? I had uploaded this file to VirusTotal and 10 scanners detected it.
BullGuard Internet Security 2013 | Sandboxie | Malwarybytes Anti-Malware Pro | Image for Windows
Posted 11/28/2012 12:50 PM
#94770
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Baedric Valued member

Date Joined Nov 2016
Total Posts: 15
Is there any sort of answer forthcoming?
BullGuard Internet Security 2013 | Sandboxie | Malwarybytes Anti-Malware Pro | Image for Windows
Posted 11/28/2012 11:49 PM
#94771
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Robert Mateescu Advanced member

Date Joined Nov 2016
Total Posts: 427
Hello Baedric,

Looks like we've missed your post.
Add the suspicious .exe to a password protected archive and send it (along with the password) to support@bullguard.com.
We'll send it to our virus lab and reply to your email with the result.

Best wishes!
Robert Mateescu
Senior Support Technician EN
[url]support@bullguard.com[/url]
www.bullguard.com

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You have a BullGuard related problem? Contact our Support team directly via Live Chat for immediate assistance: http://www.bullguard.com/support.aspx!
Posted 11/29/2012 1:45 AM
#94772
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Baedric Valued member

Date Joined Nov 2016
Total Posts: 15
Thanks Robert. Just sent it in.
BullGuard Internet Security 2013 | Sandboxie | Malwarybytes Anti-Malware Pro | Image for Windows
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