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Scanning for virus

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Ruth Fox
New Member

Date Joined Jun 2004
Total Posts : 10

Posted 7-5-2004 4:16 (GMT +1)

I have just bought Bullguard and asked it to scan my PC for virus it say that i have 9 which cannot be disinfected. What do i do now?

eagle
Senior Member

Date Joined May 2004
Total Posts : 805

Posted 7-6-2004 2:15 (GMT +1)

Hey ruth,

did it move them? if it did look in the quarintine area if they are there you can delete them there if not let me know what your operating system is and we will go from there.

Eagle

Ruth Fox
New Member

Date Joined Jun 2004
Total Posts : 10

Posted 7-6-2004 3:50 (GMT +1)

yes it said that they have been moved

Ruth Fox
New Member

Date Joined Jun 2004
Total Posts : 10

Posted 7-6-2004 3:54 (GMT +1)

when is the quarantine area?

eagle
Senior Member

Date Joined May 2004
Total Posts : 805

Posted 7-6-2004 5:13 (GMT +1)

ok Ruth,

go to your bullguard Icon in the task bar, right click on it, when the menu comes up go to open, when the window comes up, click on antivirus, look across the top you will see it click on quarintine and delete the files in there.

good luck and let me know if you have more questions.

Eagle

Ruth Fox
New Member

Date Joined Jun 2004
Total Posts : 10

Posted 7-6-2004 7:30 (GMT +1)

okay i did that and it worked thanks:) but what do l/0 errors mean please?

eagle
Senior Member

Date Joined May 2004
Total Posts : 805

Posted 7-7-2004 1:47 (GMT +1)

Hi ruth,

It means input/output errors and I'm not sure how to fix those it means going deeper into the operating system than I've been.

Eagle

P.S. They are fixable though.

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