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Jes5se
New Member


Date Joined May 2011
Total Posts : 1
 
   Posted 5/25/2011 3:51 AM (GMT +3)    Quote: Algo.dll "soft virus" - need help removing it as Avast can'tAlert an admin about: Algo.dll "soft virus" - need help removing it as Avast can't
Here's what avast says: Error: Avast cannot find the path specified(3)

c:\programfiles\alwil software\avast5\defs\10041401\algo.dll
c:\programfiles\alwil software\avast5\defs\10041401\aswcmnbs.dll
c:\programfiles\alwil software\avast5\defs\10041401\aswcmnis.dll
c:\programfiles\alwil software\avast5\defs\10041401\aswcmnos.dll
c:\programfiles\alwil software\avast5\defs\10041401\aswengin.dll
c:\programfiles\alwil software\avast5\defs\10041401\aswscan.dll

I followed the instructions:

Please download http://www.raktor.net/exeHelper/exeHelper.com to your desktop.
Double-click on exeHelper.com to run the fix.
A black window should pop up, press any key to close once the fix is completed.

Post the contents of exehelperlog.txt (Will be created in the directory where you ran exeHelper.com, and should open at the end of the scan)
Note: If the window shows a message that says "Error deleting file", please re-run the program before posting a log - and post the two logs together (they will both be in the one file).

Post the log/s along with DDS logfiles ->

Please download DDS: Here

to your Desktop and doubleclick on DDs.scr to run it.
If your security software includes script blocking features, please disable these before you run this utility.

When the scan has finished, two logs will open.
Copy and paste both reports in this topic.

and here are the logs, can anyone help?
.......................
.
DDS (Ver_11-05-19.01) - NTFSx86
Internet Explorer: 8.0.7600.16385
Run by Jesse and Kim at 20:16:13 on 2011-05-24
Microsoft Windows 7 Home Premium 6.1.7600.0.1252.1.1033.18.3891.2050 [GMT -4:00]
.
AV: avast! Antivirus *Enabled/Updated* {2B2D1395-420B-D5C9-657E-930FE358FC3C}
AV: Norton Internet Security *Disabled/Updated* {63DF5164-9100-186D-2187-8DC619EFD8BF}
SP: avast! Antivirus *Enabled/Updated* {904CF271-6431-DA47-5FCE-A87D98DFB681}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Norton Internet Security *Disabled/Updated* {D8BEB080-B73A-17E3-1B37-B6B462689202}
FW: Norton Internet Security *Disabled* {5BE4D041-DB6F-1935-0AD8-24F3E73C9FC4}
.
============== Running Processes ===============
.
C:\windows\system32\wininit.exe
C:\windows\system32\lsm.exe
C:\windows\system32\svchost.exe -k DcomLaunch
C:\windows\system32\svchost.exe -k RPCSS
C:\windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\windows\system32\svchost.exe -k netsvcs
C:\windows\system32\svchost.exe -k LocalService
C:\windows\system32\svchost.exe -k NetworkService
C:\windows\System32\spoolsv.exe
C:\windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\LMS\LMS.exe
C:\Program Files (x86)\Norton Internet Security\Engine\18.6.0.29\ccSvcHst.exe
C:\Program Files (x86)\Norton PC Checkup\Engine\2.0.6.22\SymcPCCULaunchSvc.exe
C:\Program Files (x86)\Norton PC Checkup\Engine\2.0.6.22\ccSvcHst.exe
C:\windows\system32\ThpSrv.exe
C:\Windows\system32\TODDSrv.exe
C:\Program Files\TOSHIBA\Power Saver\TosCoSrv.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Program Files\TOSHIBA\TECO\TecoService.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\windows\system32\taskhost.exe
C:\Program Files (x86)\Norton Internet Security\Engine\18.6.0.29\ccSvcHst.exe
C:\windows\system32\Dwm.exe
C:\windows\Explorer.EXE
C:\Windows\System32\igfxtray.exe
C:\windows\system32\igfxsrvc.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe
C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Windows\System32\ThpSrv.exe
C:\Program Files\TOSHIBA\Power Saver\TPwrMain.exe
C:\Program Files\TOSHIBA\SmoothView\SmoothView.exe
C:\Program Files\TOSHIBA\FlashCards\TCrdMain.exe
C:\Program Files\TOSHIBA\TECO\Teco.exe
C:\Program Files\TOSHIBA\BulletinBoard\TosNcCore.exe
C:\Program Files\TOSHIBA\ReelTime\TosReelTimeMonitor.exe
C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\TOSHIBA\FlashCards\Hotkey\TcrdKBB.exe
C:\windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\windows\system32\igfxext.exe
C:\Program Files (x86)\Norton PC Checkup\Engine\2.0.6.22\ccSvcHst.exe
C:\windows\system32\SearchIndexer.exe
C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
C:\Program Files (x86)\TOSHIBA\Utilities\KeNotify.exe
C:\Program Files (x86)\TOSHIBA\TOSHIBA Service Station\ToshibaServiceStation.exe
C:\Program Files (x86)\TOSHIBA\TOSHIBA Web Camera Application\TWebCamera.exe
C:\Program Files (x86)\TOSHIBA\TOSHIBA Sleep Utility\TSleepSrv.exe
C:\Program Files (x86)\TOSHIBA\Toshiba App Place\ToshibaAppPlace.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\windows\System32\svchost.exe -k LocalServicePeerNet
C:\windows\system32\DllHost.exe
C:\Program Files (x86)\TOSHIBA\TOSHIBA Service Station\TMachInfo.exe
C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSmartSrv.exe
C:\Program Files\TOSHIBA\TPHM\TPCHSrv.exe
C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSENotify.exe
C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\UNS\UNS.exe
C:\Program Files\TOSHIBA\TPHM\TPCHWMsg.exe
C:\windows\System32\svchost.exe -k secsvcs
C:\Program Files (x86)\Mozilla Firefox\firefox.exe
C:\Program Files (x86)\Mozilla Firefox\plugin-container.exe
C:\windows\system32\wuauclt.exe
C:\Program Files\AVAST Software\Avast\AvastSvc.exe
C:\Program Files\AVAST Software\Avast\AvastUI.exe
C:\windows\system32\SnippingTool.exe
C:\windows\SYSTEM32\WISPTIS.EXE
C:\windows\system32\wbem\wmiprvse.exe
C:\Users\Jesse and Kim\Downloads\dds.scr
C:\windows\SysWOW64\WSCRIPT.exe
C:\windows\system32\wbem\wmiprvse.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://start.toshiba.com/g/
uDefault_Page_URL = hxxp://start.toshiba.com/g/
uInternet Settings,ProxyOverride = <local>
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO: Symantec NCO BHO: {602adb0e-4aff-4217-8aa1-95dac4dfa408} - C:\Program Files (x86)\Norton Internet Security\Engine\18.6.0.29\coIEPlg.dll
BHO: Symantec Intrusion Prevention: {6d53ec84-6aae-4787-aeee-f4628f01010c} - C:\Program Files (x86)\Norton Internet Security\Engine\18.6.0.29\IPS\IPSBHO.DLL
BHO: avast! WebRep: {8e5e2654-ad2d-48bf-ac2d-d17f00898d06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll
BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - C:\Program Files (x86)\Google\GoogleToolbarNotifier\5.7.6406.1642\swg.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
BHO: TOSHIBA Media Controller Plug-in: {f3c88694-effa-4d78-b409-54b7b2535b14} - C:\Program Files (x86)\TOSHIBA\TOSHIBA Media Controller Plug-in\TOSHIBAMediaControllerIE.dll
TB: Norton Toolbar: {7febefe3-6b19-4349-98d2-ffb09d4b49ca} - C:\Program Files (x86)\Norton Internet Security\Engine\18.6.0.29\coIEPlg.dll
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
TB: avast! WebRep: {8e5e2654-ad2d-48bf-ac2d-d17f00898d06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll
uRun: [swg] "C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
uRunOnce: [FlashPlayerUpdate] C:\windows\SysWOW64\Macromed\Flash\FlashUtil10i_Plugin.exe -update plugin
mRun: [KeNotify] C:\Program Files (x86)\TOSHIBA\Utilities\KeNotify.exe
mRun: [HWSetup] C:\Program Files\TOSHIBA\Utilities\HWSetup.exe hwSetUP
mRun: [SVPWUTIL] C:\Program Files (x86)\TOSHIBA\Utilities\SVPWUTIL.exe SVPwUTIL
mRun: [ToshibaServiceStation] "C:\Program Files (x86)\TOSHIBA\TOSHIBA Service Station\ToshibaServiceStation.exe" /hide:60
mRun: [TWebCamera] "C:\Program Files (x86)\TOSHIBA\TOSHIBA Web Camera Application\TWebCamera.exe" autorun
mRun: [TSleepSrv] %ProgramFiles(x86)%\TOSHIBA\TOSHIBA Sleep Utility\TSleepSrv.exe
mRun: [NortonOnlineBackupReminder] "C:\Program Files (x86)\Toshiba\Toshiba Online Backup\Activation\TOBuActivation.exe" UNATTENDED
mRun: [ToshibaAppPlace] "C:\Program Files (x86)\Toshiba\Toshiba App Place\ToshibaAppPlace.exe"
mRun: [avast] "C:\Program Files\AVAST Software\Avast\avastUI.exe" /nogui
mPolicies-explorer: NoActiveDesktop = 1 (0x1)
mPolicies-system: ConsentPromptBehaviorAdmin = 5 (0x5)
mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: Google Sidewiki... - C:\Program Files (x86)\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_6CE5017F567343CA.dll/cmsidewiki.html
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
BHO-X64: avast! WebRep: {318A227B-5E9F-45bd-8999-7F8F10CA4CF5} - C:\Program Files\AVAST Software\Avast\aswWebRepIE64.dll
BHO-X64: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO-X64: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll
BHO-X64: Google Toolbar Notifier BHO: {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.7.6406.1642\swg64.dll
TB-X64: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll
TB-X64: avast! WebRep: {318A227B-5E9F-45bd-8999-7F8F10CA4CF5} - C:\Program Files\AVAST Software\Avast\aswWebRepIE64.dll
TB-X64: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - No File
mRun-x64: [(Default)]
mRun-x64: [IgfxTray] C:\windows\system32\igfxtray.exe
mRun-x64: [HotKeysCmds] C:\windows\system32\hkcmd.exe
mRun-x64: [Persistence] C:\windows\system32\igfxpers.exe
mRun-x64: [RtHDVCpl] C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe -s
mRun-x64: [RtHDVBg] C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe /FORPCEE3
mRun-x64: [SynTPEnh] %ProgramFiles%\Synaptics\SynTP\SynTPEnh.exe
mRun-x64: [ThpSrv] C:\windows\system32\thpsrv /logon
mRun-x64: [TPwrMain] %ProgramFiles%\TOSHIBA\Power Saver\TPwrMain.EXE
mRun-x64: [HSON] %ProgramFiles%\TOSHIBA\TBS\HSON.exe
mRun-x64: [SmoothView] %ProgramFiles%\Toshiba\SmoothView\SmoothView.exe
mRun-x64: [00TCrdMain] %ProgramFiles%\TOSHIBA\FlashCards\TCrdMain.exe
mRun-x64: [Teco] "%ProgramFiles%\TOSHIBA\TECO\Teco.exe" /r
mRun-x64: [TosWaitSrv] %ProgramFiles%\TOSHIBA\TPHM\TosWaitSrv.exe
mRun-x64: [SmartFaceVWatcher] %ProgramFiles%\Toshiba\SmartFaceV\SmartFaceVWatcher.exe
mRun-x64: [TosVolRegulator] C:\Program Files\TOSHIBA\TosVolRegulator\TosVolRegulator.exe
mRun-x64: [TosSENotify] C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosWaitSrv.exe
mRun-x64: [TosNC] %ProgramFiles%\Toshiba\BulletinBoard\TosNcCore.exe
mRun-x64: [TosReelTimeMonitor] %ProgramFiles%\TOSHIBA\ReelTime\TosReelTimeMonitor.exe
.
================= FIREFOX ===================
.
FF - ProfilePath -
.
============= SERVICES / DRIVERS ===============
.
R0 SymDS;Symantec Data Store;C:\windows\system32\drivers\NISx64\1206000.01D\SYMDS64.SYS --> C:\windows\system32\drivers\NISx64\1206000.01D\SYMDS64.SYS [?]
R0 SymEFA;Symantec Extended File Attributes;C:\windows\system32\drivers\NISx64\1206000.01D\SYMEFA64.SYS --> C:\windows\system32\drivers\NISx64\1206000.01D\SYMEFA64.SYS [?]
R0 Thpdrv;TOSHIBA HDD Protection Driver;C:\windows\system32\DRIVERS\thpdrv.sys --> C:\windows\system32\DRIVERS\thpdrv.sys [?]
R0 Thpevm;TOSHIBA HDD Protection - Shock Sensor Driver;C:\windows\system32\DRIVERS\Thpevm.SYS --> C:\windows\system32\DRIVERS\Thpevm.SYS [?]
R0 tos_sps64;TOSHIBA tos_sps64 Service;C:\windows\system32\DRIVERS\tos_sps64.sys --> C:\windows\system32\DRIVERS\tos_sps64.sys [?]
R1 aswSP;aswSP;C:\windows\system32\drivers\aswSP.sys --> C:\windows\system32\drivers\aswSP.sys [?]
R1 BHDrvx64;BHDrvx64;C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_18.1.0.37\Definitions\BASHDefs\20110518.001\BHDrvx64.sys [2011-5-18 1127032]
R1 IDSVia64;IDSVia64;C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_18.1.0.37\Definitions\IPSDefs\20110518.001\IDSviA64.sys [2011-5-19 476792]
R1 SymIRON;Symantec Iron Driver;C:\windows\system32\drivers\NISx64\1206000.01D\Ironx64.SYS --> C:\windows\system32\drivers\NISx64\1206000.01D\Ironx64.SYS [?]
R1 SymNetS;Symantec Network Security WFP Driver;C:\windows\system32\Drivers\NISx64\1206000.01D\SYMNETS.SYS --> C:\windows\system32\Drivers\NISx64\1206000.01D\SYMNETS.SYS [?]
R1 vwififlt;Virtual WiFi Filter Driver;C:\windows\system32\DRIVERS\vwififlt.sys --> C:\windows\system32\DRIVERS\vwififlt.sys [?]
R2 aswFsBlk;aswFsBlk;C:\windows\system32\drivers\aswFsBlk.sys --> C:\windows\system32\drivers\aswFsBlk.sys [?]
R2 aswMonFlt;aswMonFlt;\??\C:\windows\system32\drivers\aswMonFlt.sys --> C:\windows\system32\drivers\aswMonFlt.sys [?]
R2 avast! Antivirus;avast! Antivirus;C:\Program Files\AVAST Software\Avast\AvastSvc.exe [2011-5-24 42184]
R2 NIS;Norton Internet Security;C:\Program Files (x86)\Norton Internet Security\Engine\18.6.0.29\ccsvchst.exe [2011-5-15 130008]
R2 Norton PC Checkup Application Launcher;Toshiba Laptop Checkup Application Launcher;C:\Program Files (x86)\Norton PC Checkup\Engine\2.0.6.22\SymcPCCULaunchSvc.exe [2011-1-15 115056]
R2 PCCUJobMgr;Common Client Job Manager Service;C:\Program Files (x86)\Norton PC Checkup\Engine\2.0.6.22\ccSvcHst.exe [2011-1-15 126392]
R2 TOSHIBA eco Utility Service;TOSHIBA eco Utility Service;C:\Program Files\TOSHIBA\TECO\TecoService.exe [2010-7-28 267192]
R2 TVALZFL;TOSHIBA ACPI-Based Value Added Logical and General Purpose Device Filter Driver;C:\windows\system32\DRIVERS\TVALZFL.sys --> C:\windows\system32\DRIVERS\TVALZFL.sys [?]
R2 UNS;Intel(R) Management & Security Application User Notification Service;C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\UNS\UNS.exe [2011-1-15 2320920]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2011-5-15 136824]
R3 HECIx64;Intel(R) Management Engine Interface;C:\windows\system32\DRIVERS\HECIx64.sys --> C:\windows\system32\DRIVERS\HECIx64.sys [?]
R3 Impcd;Impcd;C:\windows\system32\DRIVERS\Impcd.sys --> C:\windows\system32\DRIVERS\Impcd.sys [?]
R3 IntcDAud;Intel(R) Display Audio;C:\windows\system32\DRIVERS\IntcDAud.sys --> C:\windows\system32\DRIVERS\IntcDAud.sys [?]
R3 PGEffect;Pangu effect driver;C:\windows\system32\DRIVERS\pgeffect.sys --> C:\windows\system32\DRIVERS\pgeffect.sys [?]
R3 RTL8167;Realtek 8167 NT Driver;C:\windows\system32\DRIVERS\Rt64win7.sys --> C:\windows\system32\DRIVERS\Rt64win7.sys [?]
R3 RTL8192Ce;Realtek Wireless LAN 802.11n PCI-E NIC Driver;C:\windows\system32\DRIVERS\rtl8192Ce.sys --> C:\windows\system32\DRIVERS\rtl8192Ce.sys [?]
R3 TMachInfo;TMachInfo;C:\Program Files (x86)\TOSHIBA\TOSHIBA Service Station\TMachInfo.exe [2011-1-15 51512]
R3 TOSHIBA HDD SSD Alert Service;TOSHIBA HDD SSD Alert Service;C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSmartSrv.exe [2010-2-5 137560]
R3 TPCHSrv;TPCH Service;C:\Program Files\TOSHIBA\TPHM\TPCHSrv.exe [2010-7-22 822192]
S1 aswSnx;aswSnx;C:\windows\system32\drivers\aswSnx.sys --> C:\windows\system32\drivers\aswSnx.sys [?]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S2 gupdate;Google Update Service (gupdate);C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2010-10-29 136176]
S3 acpials;ALS Sensor Filter;C:\windows\system32\DRIVERS\acpials.sys --> C:\windows\system32\DRIVERS\acpials.sys [?]
S3 gupdatem;Google Update Service (gupdatem);C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2010-10-29 136176]
S3 JMCR;JMCR;C:\windows\system32\DRIVERS\jmcr.sys --> C:\windows\system32\DRIVERS\jmcr.sys [?]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\windows\system32\Wat\WatAdminSvc.exe --> C:\windows\system32\Wat\WatAdminSvc.exe [?]
S4 wlcrasvc;Windows Live Mesh remote connections service;C:\Program Files\Windows Live\Mesh\wlcrasvc.exe [2010-9-22 57184]
.
=============== Created Last 30 ================
.
.
==================== Find3M ====================
.
.
============= FINISH: 20:45:30.19 ===============

and then the 2nd error log..................................................

.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_11-05-19.01)
.
Microsoft Windows 7 Home Premium
Boot Device: \Device\HarddiskVolume1
Install Date: 5/15/2011 12:26:36 AM
System Uptime: 5/24/2011 3:11:02 PM (5 hours ago)
.
Motherboard: TOSHIBA | | NWQAA
Processor: Intel(R) Core(TM) i3 CPU M 380 @ 2.53GHz | CPU | 2533/133mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 583 GiB total, 550.099 GiB free.
D: is CDROM ()
.
==== Disabled Device Manager Items =============
.
==== System Restore Points ===================
.
RP1: 5/15/2011 12:27:11 AM - TOSHIBA Default System Restore Point
RP2: 5/15/2011 12:26:37 PM - Installed TOSHIBA Quality Application
RP3: 5/17/2011 8:41:16 PM - Windows Update
RP4: 5/18/2011 7:57:04 AM - Windows Update
RP5: 5/19/2011 1:53:08 AM - Windows Update
RP6: 5/19/2011 6:41:55 AM - Windows Update
RP7: 5/20/2011 6:50:39 AM - Windows Update
RP8: 5/22/2011 7:11:41 PM - Windows Update
RP9: 5/24/2011 5:05:50 PM - Windows Update
RP10: 5/24/2011 6:33:32 PM - avast! Free Antivirus Setup
.
==== Installed Programs ======================
.
Adobe Flash Player 10 ActiveX
Adobe Flash Player 10 Plugin
Adobe Reader 9.3.4
Amazon Links
avast! Free Antivirus
Be!!!eled 2 Deluxe
Cake Mania - Lights, Camera, Action!(TM)
Chuzzle Deluxe
D3DX10
FATE - The Traitor Soul
Google Chrome
Google Toolbar for Internet Explorer
Google Update Helper
Governor of Poker 2 Premium Edition
Intel(R) Graphics Media Accelerator Driver
Intel(R) Management Engine Components
Intel(R) Rapid Storage Technology
Java Auto Updater
Java(TM) 6 Update 20
!!!el Quest - Heritage
JMicron Flash Media Controller Driver
Junk Mail filter update
Label@Once 1.0
Mesh Runtime
Microsoft Office 2010
Microsoft Silverlight
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Mozilla Firefox 4.0.1 (x86 en-US)
MSVCRT
MSVCRT_amd64
Mystery P.I. - The London Caper
Norton Internet Security
Plants vs. Zombies - Game of the Year
PlayReady PC Runtime x86
Polar Bowler
Realtek Ethernet Controller Driver For Windows 7
Realtek High Definition Audio Driver
Realtek WLAN Driver
Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)
Skype Launcher
Slingo Supreme
Toshiba App Place
TOSHIBA Application Installer
TOSHIBA Assist
Toshiba Book Place
TOSHIBA Bulletin Board
TOSHIBA DVD PLAYER
TOSHIBA eco Utility
TOSHIBA Face Recognition
TOSHIBA Flash Cards Support Utility
TOSHIBA Hardware Setup
TOSHIBA HDD/SSD Alert
Toshiba Laptop Checkup
TOSHIBA Media Controller
TOSHIBA Media Controller Plug-in
Toshiba Online Backup
TOSHIBA Quality Application
TOSHIBA ReelTime
TOSHIBA Service Station
TOSHIBA Sleep Utility
TOSHIBA Supervisor Password
TOSHIBA Value Added Package
TOSHIBA Web Camera Application
ToshibaRegistration
Utility Common Driver
WildTangent Games
WildTangent ORB Game Console
Windows Live Communications Platform
Windows Live Essentials
Windows Live Installer
Windows Live Mail
Windows Live Mesh
Windows Live Mesh ActiveX Control for Remote Connections
Windows Live Messenger
Windows Live Movie Maker
Windows Live Photo Common
Windows Live Photo Gallery
Windows Live PIMT Platform
Windows Live SOXE
Windows Live SOXE Definitions
Windows Live UX Platform
Windows Live UX Platform Language Pack
Windows Live Writer
Windows Live Writer Resources
.
==== Event Viewer Messages From Past Week ========
.
5/20/2011 4:49:14 PM, Error: Microsoft-Windows-WMPNSS-Service [14365] - Proximity detection failed due to unknown error '0x80004004'. The best proximity time detected was -1 milliseconds.
5/17/2011 8:50:01 PM, Error: Service Control Manager [7023] - The Windows Modules Installer service terminated with the following error: The process cannot access the file because it is being used by another process.
5/17/2011 8:38:47 PM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Windows Search service to connect.
5/17/2011 8:38:47 PM, Error: Service Control Manager [7000] - The Windows Search service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
5/17/2011 8:38:47 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1053" attempting to start the service WSearch with arguments "" in order to run the server: {7D096C5F-AC08-4F1F-BEB7-5C22C517CE39}
.
==== End Of File ===========================


So..with these diagnostics, what do I need to do next?
Thanks!

Jesse
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