my boss ask me to scan her laptop since its not running properly. i check on it and found out that her virus scanner is not working , there is something else blocking it. tried to run in safe mode but cannot a message appear that an error occured and pc needs to be shutdown to prevent damage. i cant get through safemode. and on the explorer browser is automatically turn to redtube.com and it cannot be change.. and the name Huelar Browser appear.. Thats when i found out the name of the virus. now, i dont know who to remove it. Please help.
Double-click mbam-setup.exe and follow the prompts to install the program.
At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch
Malwarebytes' Anti-Malware, then click Finish.
If an update is found, it will download and install the latest version.
Please connect all your external hard drive/flash drive before running Malwarebyte
Once the program has loaded, select Perform full scan, then click Scan.
When the scan is complete, click OK, then Show Results to view the results.
Be sure that everything is checked, and click Remove Selected.
When completed, a log will open in Notepad. Please save it to a convenient location.
NB: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts. Click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediately.