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Afraid to delete items on my own - everytime I do, it is a disaster

Posted 7/17/2011 3:47 AM
#91928
User avatar

Gossimer Member

Date Joined Nov 2016
Total Posts: 1
My computer has been running extremely slow. I did some searches and ran across HiJackThis a lot. I am wondering if it is possible if someone with knowledge would review my hijackthis log posted below. I noticed a bunch of things in my start up folder as well, but am not sure how to copy the list. Thank you to anyone who takes the time to help. <br/> <br/> <br/>LOG <br/> <br/>Logfile of Trend Micro HijackThis v2.0.2 <br/>Scan saved at 10:14:32 PM, on 7/16/2011 <br/>Platform: Windows XP SP2 (WinNT 5.01.2600) <br/>MSIE: Internet Explorer v7.00 (7.00.6000.17055) <br/>Boot mode: Normal <br/> <br/>Running processes: <br/>C:\WINDOWS\System32\smss.exe <br/>C:\WINDOWS\system32\winlogon.exe <br/>C:\WINDOWS\system32\services.exe <br/>C:\WINDOWS\system32\lsass.exe <br/>C:\WINDOWS\system32\svchost.exe <br/>C:\WINDOWS\System32\svchost.exe <br/>C:\WINDOWS\System32\WLTRYSVC.EXE <br/>C:\WINDOWS\System32\bcmwltry.exe <br/>C:\WINDOWS\system32\spoolsv.exe <br/>C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe <br/>C:\Program Files\Bonjour\mDNSResponder.exe <br/>C:\Program Files\Citrix\GoToMyPC\g2svc.exe <br/>C:\WINDOWS\Explorer.EXE <br/>C:\Program Files\Citrix\GoToMyPC\g2comm.exe <br/>C:\Program Files\Java\jre6\bin\jqs.exe <br/>C:\Program Files\Norton Security Suite\Engine\4.3.0.5\ccSvcHst.exe <br/>C:\Program Files\Citrix\GoToMyPC\g2pre.exe <br/>C:\WINDOWS\System32\svchost.exe <br/>C:\Program Files\Citrix\GoToMyPC\g2tray.exe <br/>C:\Program Files\Nitro PDF\Professional\NitroPDFDriverService.exe <br/>C:\WINDOWS\system32\NLSSRV32.EXE <br/>C:\Program Files\Novatel Wireless\Novacore\Server\NvtlSrvr.exe <br/>C:\WINDOWS\System32\svchost.exe <br/>C:\WINDOWS\system32\svchost.exe <br/>C:\Program Files\Synaptics\SynTP\SynTPEnh.exe <br/>C:\WINDOWS\system32\hkcmd.exe <br/>C:\WINDOWS\system32\igfxpers.exe <br/>C:\WINDOWS\OEM02Mon.exe <br/>C:\WINDOWS\system32\igfxsrvc.exe <br/>C:\Program Files\Dell\QuickSet\quickset.exe <br/>C:\Program Files\Norton Security Suite\Engine\4.3.0.5\ccSvcHst.exe <br/>C:\WINDOWS\system32\WLTRAY.exe <br/>C:\Program Files\SigmaTel\C-Major Audio\WDM\stsystra.exe <br/>C:\WINDOWS\system32\KADxMain.exe <br/>C:\Program Files\Dell\MediaDirect\PCMService.exe <br/>C:\Program Files\Common Files\Java\Java Update\jusched.exe <br/>C:\Program Files\iTunes\iTunesHelper.exe <br/>C:\Program Files\Sprint\Sprint SmartView\SprintSV.exe <br/>C:\Program Files\Sprint\Sprint SmartView\RDVCHG.exe <br/>C:\WINDOWS\system32\rundll32.exe <br/>C:\Program Files\Canon\MyPrinter\BJMyPrt.exe <br/>C:\Program Files\Messenger\msmsgs.exe <br/>C:\WINDOWS\system32\ctfmon.exe <br/>C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe <br/>C:\Documents and Settings\All Users\Application Data\Norton\NUA.exe <br/>C:\Program Files\Digital Line Detect\DLG.exe <br/>C:\WINDOWS\system32\wuauclt.exe <br/>C:\Program Files\Sprint\Sprint SmartView\RcAppSvc.exe <br/>C:\Program Files\iPod\bin\iPodService.exe <br/>C:\WINDOWS\System32\svchost.exe <br/>C:\Program Files\Sprint\Sprint SmartView\bmctl.exe <br/>C:\Program Files\Internet Explorer\iexplore.exe <br/>C:\Program Files\Trend Micro\HijackThis\HijackThis.exe <br/> <br/>R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896 <br/>R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157 <br/>R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896 <br/>R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896 <br/>R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157 <br/>R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = <br/>R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = <br/>R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.dell.com/ <br/>R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local <br/>O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll <br/>O2 - BHO: Canon Easy-WebPrint EX BHO - {3785D0AD-BFFF-47F6-BF5B-A587C162FED9} - C:\Program Files\Canon\Easy-WebPrint EX\ewpexbho.dll <br/>O2 - BHO: Symantec NCO BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files\Norton Security Suite\Engine\4.3.0.5\coIEPlg.dll <br/>O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files\Norton Security Suite\Engine\4.3.0.5\IPSBHO.DLL <br/>O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll <br/>O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.7.6406.1642\swg.dll <br/>O2 - BHO: Ask Toolbar BHO - {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files\Ask.com\GenericAskToolbar.dll <br/>O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll <br/>O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll <br/>O3 - Toolbar: Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Norton Security Suite\Engine\4.3.0.5\coIEPlg.dll <br/>O3 - Toolbar: Ask Toolbar - {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files\Ask.com\GenericAskToolbar.dll <br/>O3 - Toolbar: Canon Easy-WebPrint EX - {759D9886-0C6F-4498-BAB6-4A5F47C6C72F} - C:\Program Files\Canon\Easy-WebPrint EX\ewpexhlp.dll <br/>O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll <br/>O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe <br/>O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe <br/>O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe <br/>O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe <br/>O4 - HKLM\..\Run: [OEM02Mon.exe] C:\WINDOWS\OEM02Mon.exe <br/>O4 - HKLM\..\Run: [Dell QuickSet] C:\Program Files\Dell\QuickSet\quickset.exe <br/>O4 - HKLM\..\Run: [Broadcom Wireless Manager UI] C:\WINDOWS\system32\WLTRAY.exe <br/>O4 - HKLM\..\Run: [SigmatelSysTrayApp] %ProgramFiles%\SigmaTel\C-Major Audio\WDM\stsystra.exe <br/>O4 - HKLM\..\Run: [KADxMain] C:\WINDOWS\system32\KADxMain.exe <br/>O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\MediaDirect\PCMService.exe" <br/>O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe" <br/>O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" <br/>O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe" <br/>O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime <br/>O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe" <br/>O4 - HKLM\..\Run: [Sprint SmartView] "C:\Program Files\Sprint\Sprint SmartView\SprintSV.exe" -a <br/>O4 - HKLM\..\Run: [RDVCHG] "C:\Program Files\Sprint\Sprint SmartView\RDVCHG.exe" <br/>O4 - HKLM\..\Run: [CANON DR5010C SVC] rundll32.exe DR5KSVC.dll,EntryPointUserMessage <br/>O4 - HKLM\..\Run: [CanonMyPrinter] C:\Program Files\Canon\MyPrinter\BJMyPrt.exe /logon <br/>O4 - HKLM\..\Run: [CanonSolutionMenu] C:\Program Files\Canon\SolutionMenu\CNSLMAIN.exe /logon <br/>O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background <br/>O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe <br/>O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" <br/>O4 - HKCU\..\Run: [NortonUpdateAgent] C:\Documents and Settings\All Users\Application Data\Norton\NUA.exe <br/>O4 - Global Startup: Digital Line Detect.lnk = C:\Program Files\Digital Line Detect\DLG.exe <br/>O8 - Extra context menu item: Google Sidewiki... - res://C:\Program Files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_43C348BC2E93EB2B.dll/cmsidewiki.html <br/>O9 - Extra button: Send To eDoc - {78162A52-6823-4C38-BD97-676D28566169} - C:\Program Files\BSI\eDocXL Lite\TriggerIE.exe <br/>O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL <br/>O9 - Extra button: (no name) - {B82C5879-1AAF-4CFF-8062-8F2EF22FED4C} - C:\Program Files\BSI\eDocXL Lite\TriggerIE.exe <br/>O9 - Extra 'Tools' menuitem: Send To eDoc (F12) - {B82C5879-1AAF-4CFF-8062-8F2EF22FED4C} - C:\Program Files\BSI\eDocXL Lite\TriggerIE.exe <br/>O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe <br/>O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe <br/>O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe <br/>O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe <br/>O9 - Extra button: PDFill PDF Editor - {FB858B22-55E2-413f-87F5-30ADC5552151} - C:\Program Files\PlotSoft\PDFill\DownloadPDF.exe <br/>O16 - DPF: {917623D1-D8E5-11D2-BE8B-00104B06BDE3} (CamImage Class) - http://webcams.mtu.edu/webcam15/AxisCamControl.ocx <br/>O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - https://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab <br/>O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab <br/>O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe <br/>O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe <br/>O23 - Service: GoToMyPC - Citrix Online, a division of Citrix Systems, Inc. - C:\Program Files\Citrix\GoToMyPC\g2svc.exe <br/>O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe <br/>O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe <br/>O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe <br/>O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe <br/>O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe <br/>O23 - Service: Norton Security Suite (N360) - Symantec Corporation - C:\Program Files\Norton Security Suite\Engine\4.3.0.5\ccSvcHst.exe <br/>O23 - Service: NitroPDFDriverCreatorReadSpool (NitroDriverReadSpool) - Nitro PDF Software - C:\Program Files\Nitro PDF\Professional\NitroPDFDriverService.exe <br/>O23 - Service: NLS Service (nlsX86cc) - Nalpeiron Ltd. - C:\WINDOWS\system32\NLSSRV32.EXE <br/>O23 - Service: NovaCore SDK Service (NvtlService) - Unknown owner - C:\Program Files\Novatel Wireless\Novacore\Server\NvtlSrvr.exe <br/>O23 - Service: Sprint RcAppSvc (SprintRcAppSvc) - SmithMicro Inc. - C:\Program Files\Sprint\Sprint SmartView\RcAppSvc.exe <br/>O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\WLTRYSVC.EXE <br/> <br/>-- <br/>End of file - 10678 bytes
Posted 8/14/2011 12:56 PM
#92131
User avatar

Janice Reedly Member

Date Joined Nov 2016
Total Posts: 1
Hi, better ask professional on these because as you've said, you may end up crashing all your files. Good luck peep!
Janice Reedly
Computer Repair Fix
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