Algo.dll "soft virus" - need help removing it as Avast can't

Posted 5/25/2011 12:51 AM
#91583
User avatar

Jes5se Member

Date Joined Nov 2016
Total Posts: 1
Here's what avast says: Error: Avast cannot find the path specified(3) <br/> <br/>c:\programfiles\alwil software\avast5\defs\10041401\algo.dll <br/>c:\programfiles\alwil software\avast5\defs\10041401\aswcmnbs.dll <br/>c:\programfiles\alwil software\avast5\defs\10041401\aswcmnis.dll <br/>c:\programfiles\alwil software\avast5\defs\10041401\aswcmnos.dll <br/>c:\programfiles\alwil software\avast5\defs\10041401\aswengin.dll <br/>c:\programfiles\alwil software\avast5\defs\10041401\aswscan.dll <br/> <br/>I followed the instructions: <br/> <br/>Please download http://www.raktor.net/exeHelper/exeHelper.com to your desktop. <br/>Double-click on exeHelper.com to run the fix. <br/>A black window should pop up, press any key to close once the fix is completed. <br/> <br/>Post the contents of exehelperlog.txt (Will be created in the directory where you ran exeHelper.com, and should open at the end of the scan) <br/>Note: If the window shows a message that says "Error deleting file", please re-run the program before posting a log - and post the two logs together (they will both be in the one file). <br/> <br/>Post the log/s along with DDS logfiles -> <br/> <br/>Please download DDS: Here <br/> <br/>to your Desktop and doubleclick on DDs.scr to run it. <br/>If your security software includes script blocking features, please disable these before you run this utility. <br/> <br/>When the scan has finished, two logs will open. <br/>Copy and paste both reports in this topic. <br/> <br/>and here are the logs, can anyone help? <br/>....................... <br/>. <br/>DDS (Ver_11-05-19.01) - NTFSx86 <br/>Internet Explorer: 8.0.7600.16385 <br/>Run by Jesse and Kim at 20:16:13 on 2011-05-24 <br/>Microsoft Windows 7 Home Premium 6.1.7600.0.1252.1.1033.18.3891.2050 [GMT -4:00] <br/>. <br/>AV: avast! Antivirus *Enabled/Updated* {2B2D1395-420B-D5C9-657E-930FE358FC3C} <br/>AV: Norton Internet Security *Disabled/Updated* {63DF5164-9100-186D-2187-8DC619EFD8BF} <br/>SP: avast! Antivirus *Enabled/Updated* {904CF271-6431-DA47-5FCE-A87D98DFB681} <br/>SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46} <br/>SP: Norton Internet Security *Disabled/Updated* {D8BEB080-B73A-17E3-1B37-B6B462689202} <br/>FW: Norton Internet Security *Disabled* {5BE4D041-DB6F-1935-0AD8-24F3E73C9FC4} <br/>. <br/>============== Running Processes =============== <br/>. <br/>C:\windows\system32\wininit.exe <br/>C:\windows\system32\lsm.exe <br/>C:\windows\system32\svchost.exe -k DcomLaunch <br/>C:\windows\system32\svchost.exe -k RPCSS <br/>C:\windows\System32\svchost.exe -k LocalServiceNetworkRestricted <br/>C:\windows\System32\svchost.exe -k LocalSystemNetworkRestricted <br/>C:\windows\system32\svchost.exe -k netsvcs <br/>C:\windows\system32\svchost.exe -k LocalService <br/>C:\windows\system32\svchost.exe -k NetworkService <br/>C:\windows\System32\spoolsv.exe <br/>C:\windows\system32\svchost.exe -k LocalServiceNoNetwork <br/>C:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation <br/>C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\LMS\LMS.exe <br/>C:\Program Files (x86)\Norton Internet Security\Engine\18.6.0.29\ccSvcHst.exe <br/>C:\Program Files (x86)\Norton PC Checkup\Engine\2.0.6.22\SymcPCCULaunchSvc.exe <br/>C:\Program Files (x86)\Norton PC Checkup\Engine\2.0.6.22\ccSvcHst.exe <br/>C:\windows\system32\ThpSrv.exe <br/>C:\Windows\system32\TODDSrv.exe <br/>C:\Program Files\TOSHIBA\Power Saver\TosCoSrv.exe <br/>C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE <br/>C:\Program Files\TOSHIBA\TECO\TecoService.exe <br/>C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe <br/>C:\windows\system32\taskhost.exe <br/>C:\Program Files (x86)\Norton Internet Security\Engine\18.6.0.29\ccSvcHst.exe <br/>C:\windows\system32\Dwm.exe <br/>C:\windows\Explorer.EXE <br/>C:\Windows\System32\igfxtray.exe <br/>C:\windows\system32\igfxsrvc.exe <br/>C:\Windows\System32\igfxpers.exe <br/>C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe <br/>C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe <br/>C:\Program Files\Synaptics\SynTP\SynTPEnh.exe <br/>C:\Windows\System32\ThpSrv.exe <br/>C:\Program Files\TOSHIBA\Power Saver\TPwrMain.exe <br/>C:\Program Files\TOSHIBA\SmoothView\SmoothView.exe <br/>C:\Program Files\TOSHIBA\FlashCards\TCrdMain.exe <br/>C:\Program Files\TOSHIBA\TECO\Teco.exe <br/>C:\Program Files\TOSHIBA\BulletinBoard\TosNcCore.exe <br/>C:\Program Files\TOSHIBA\ReelTime\TosReelTimeMonitor.exe <br/>C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe <br/>C:\Program Files\TOSHIBA\FlashCards\Hotkey\TcrdKBB.exe <br/>C:\windows\system32\svchost.exe -k NetworkServiceNetworkRestricted <br/>C:\windows\system32\igfxext.exe <br/>C:\Program Files (x86)\Norton PC Checkup\Engine\2.0.6.22\ccSvcHst.exe <br/>C:\windows\system32\SearchIndexer.exe <br/>C:\Program Files\Synaptics\SynTP\SynTPHelper.exe <br/>C:\Program Files (x86)\TOSHIBA\Utilities\KeNotify.exe <br/>C:\Program Files (x86)\TOSHIBA\TOSHIBA Service Station\ToshibaServiceStation.exe <br/>C:\Program Files (x86)\TOSHIBA\TOSHIBA Web Camera Application\TWebCamera.exe <br/>C:\Program Files (x86)\TOSHIBA\TOSHIBA Sleep Utility\TSleepSrv.exe <br/>C:\Program Files (x86)\TOSHIBA\Toshiba App Place\ToshibaAppPlace.exe <br/>C:\Program Files\Windows Media Player\wmpnetwk.exe <br/>C:\windows\System32\svchost.exe -k LocalServicePeerNet <br/>C:\windows\system32\DllHost.exe <br/>C:\Program Files (x86)\TOSHIBA\TOSHIBA Service Station\TMachInfo.exe <br/>C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSmartSrv.exe <br/>C:\Program Files\TOSHIBA\TPHM\TPCHSrv.exe <br/>C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSENotify.exe <br/>C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\UNS\UNS.exe <br/>C:\Program Files\TOSHIBA\TPHM\TPCHWMsg.exe <br/>C:\windows\System32\svchost.exe -k secsvcs <br/>C:\Program Files (x86)\Mozilla Firefox\firefox.exe <br/>C:\Program Files (x86)\Mozilla Firefox\plugin-container.exe <br/>C:\windows\system32\wuauclt.exe <br/>C:\Program Files\AVAST Software\Avast\AvastSvc.exe <br/>C:\Program Files\AVAST Software\Avast\AvastUI.exe <br/>C:\windows\system32\SnippingTool.exe <br/>C:\windows\SYSTEM32\WISPTIS.EXE <br/>C:\windows\system32\wbem\wmiprvse.exe <br/>C:\Users\Jesse and Kim\Downloads\dds.scr <br/>C:\windows\SysWOW64\WSCRIPT.exe <br/>C:\windows\system32\wbem\wmiprvse.exe <br/>. <br/>============== Pseudo HJT Report =============== <br/>. <br/>uStart Page = hxxp://start.toshiba.com/g/ <br/>uDefault_Page_URL = hxxp://start.toshiba.com/g/ <br/>uInternet Settings,ProxyOverride = <local> <br/>BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll <br/>BHO: Symantec NCO BHO: {602adb0e-4aff-4217-8aa1-95dac4dfa408} - C:\Program Files (x86)\Norton Internet Security\Engine\18.6.0.29\coIEPlg.dll <br/>BHO: Symantec Intrusion Prevention: {6d53ec84-6aae-4787-aeee-f4628f01010c} - C:\Program Files (x86)\Norton Internet Security\Engine\18.6.0.29\IPS\IPSBHO.DLL <br/>BHO: avast! WebRep: {8e5e2654-ad2d-48bf-ac2d-d17f00898d06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll <br/>BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll <br/>BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll <br/>BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - C:\Program Files (x86)\Google\GoogleToolbarNotifier\5.7.6406.1642\swg.dll <br/>BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll <br/>BHO: TOSHIBA Media Controller Plug-in: {f3c88694-effa-4d78-b409-54b7b2535b14} - C:\Program Files (x86)\TOSHIBA\TOSHIBA Media Controller Plug-in\TOSHIBAMediaControllerIE.dll <br/>TB: Norton Toolbar: {7febefe3-6b19-4349-98d2-ffb09d4b49ca} - C:\Program Files (x86)\Norton Internet Security\Engine\18.6.0.29\coIEPlg.dll <br/>TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll <br/>TB: avast! WebRep: {8e5e2654-ad2d-48bf-ac2d-d17f00898d06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll <br/>uRun: [swg] "C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" <br/>uRunOnce: [FlashPlayerUpdate] C:\windows\SysWOW64\Macromed\Flash\FlashUtil10i_Plugin.exe -update plugin <br/>mRun: [KeNotify] C:\Program Files (x86)\TOSHIBA\Utilities\KeNotify.exe <br/>mRun: [HWSetup] C:\Program Files\TOSHIBA\Utilities\HWSetup.exe hwSetUP <br/>mRun: [SVPWUTIL] C:\Program Files (x86)\TOSHIBA\Utilities\SVPWUTIL.exe SVPwUTIL <br/>mRun: [ToshibaServiceStation] "C:\Program Files (x86)\TOSHIBA\TOSHIBA Service Station\ToshibaServiceStation.exe" /hide:60 <br/>mRun: [TWebCamera] "C:\Program Files (x86)\TOSHIBA\TOSHIBA Web Camera Application\TWebCamera.exe" autorun <br/>mRun: [TSleepSrv] %ProgramFiles(x86)%\TOSHIBA\TOSHIBA Sleep Utility\TSleepSrv.exe <br/>mRun: [NortonOnlineBackupReminder] "C:\Program Files (x86)\Toshiba\Toshiba Online Backup\Activation\TOBuActivation.exe" UNATTENDED <br/>mRun: [ToshibaAppPlace] "C:\Program Files (x86)\Toshiba\Toshiba App Place\ToshibaAppPlace.exe" <br/>mRun: [avast] "C:\Program Files\AVAST Software\Avast\avastUI.exe" /nogui <br/>mPolicies-explorer: NoActiveDesktop = 1 (0x1) <br/>mPolicies-system: ConsentPromptBehaviorAdmin = 5 (0x5) <br/>mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3) <br/>mPolicies-system: EnableUIADesktopToggle = 0 (0x0) <br/>IE: Google Sidewiki... - C:\Program Files (x86)\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_6CE5017F567343CA.dll/cmsidewiki.html <br/>IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll <br/>DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab <br/>DPF: {CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab <br/>DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab <br/>Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll <br/>BHO-X64: avast! WebRep: {318A227B-5E9F-45bd-8999-7F8F10CA4CF5} - C:\Program Files\AVAST Software\Avast\aswWebRepIE64.dll <br/>BHO-X64: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll <br/>BHO-X64: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll <br/>BHO-X64: Google Toolbar Notifier BHO: {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.7.6406.1642\swg64.dll <br/>TB-X64: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll <br/>TB-X64: avast! WebRep: {318A227B-5E9F-45bd-8999-7F8F10CA4CF5} - C:\Program Files\AVAST Software\Avast\aswWebRepIE64.dll <br/>TB-X64: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - No File <br/>mRun-x64: [(Default)] <br/>mRun-x64: [IgfxTray] C:\windows\system32\igfxtray.exe <br/>mRun-x64: [HotKeysCmds] C:\windows\system32\hkcmd.exe <br/>mRun-x64: [Persistence] C:\windows\system32\igfxpers.exe <br/>mRun-x64: [RtHDVCpl] C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe -s <br/>mRun-x64: [RtHDVBg] C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe /FORPCEE3 <br/>mRun-x64: [SynTPEnh] %ProgramFiles%\Synaptics\SynTP\SynTPEnh.exe <br/>mRun-x64: [ThpSrv] C:\windows\system32\thpsrv /logon <br/>mRun-x64: [TPwrMain] %ProgramFiles%\TOSHIBA\Power Saver\TPwrMain.EXE <br/>mRun-x64: [HSON] %ProgramFiles%\TOSHIBA\TBS\HSON.exe <br/>mRun-x64: [SmoothView] %ProgramFiles%\Toshiba\SmoothView\SmoothView.exe <br/>mRun-x64: [00TCrdMain] %ProgramFiles%\TOSHIBA\FlashCards\TCrdMain.exe <br/>mRun-x64: [Teco] "%ProgramFiles%\TOSHIBA\TECO\Teco.exe" /r <br/>mRun-x64: [TosWaitSrv] %ProgramFiles%\TOSHIBA\TPHM\TosWaitSrv.exe <br/>mRun-x64: [SmartFaceVWatcher] %ProgramFiles%\Toshiba\SmartFaceV\SmartFaceVWatcher.exe <br/>mRun-x64: [TosVolRegulator] C:\Program Files\TOSHIBA\TosVolRegulator\TosVolRegulator.exe <br/>mRun-x64: [TosSENotify] C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosWaitSrv.exe <br/>mRun-x64: [TosNC] %ProgramFiles%\Toshiba\BulletinBoard\TosNcCore.exe <br/>mRun-x64: [TosReelTimeMonitor] %ProgramFiles%\TOSHIBA\ReelTime\TosReelTimeMonitor.exe <br/>. <br/>================= FIREFOX =================== <br/>. <br/>FF - ProfilePath - <br/>. <br/>============= SERVICES / DRIVERS =============== <br/>. <br/>R0 SymDS;Symantec Data Store;C:\windows\system32\drivers\NISx64\1206000.01D\SYMDS64.SYS --> C:\windows\system32\drivers\NISx64\1206000.01D\SYMDS64.SYS [?] <br/>R0 SymEFA;Symantec Extended File Attributes;C:\windows\system32\drivers\NISx64\1206000.01D\SYMEFA64.SYS --> C:\windows\system32\drivers\NISx64\1206000.01D\SYMEFA64.SYS [?] <br/>R0 Thpdrv;TOSHIBA HDD Protection Driver;C:\windows\system32\DRIVERS\thpdrv.sys --> C:\windows\system32\DRIVERS\thpdrv.sys [?] <br/>R0 Thpevm;TOSHIBA HDD Protection - Shock Sensor Driver;C:\windows\system32\DRIVERS\Thpevm.SYS --> C:\windows\system32\DRIVERS\Thpevm.SYS [?] <br/>R0 tos_sps64;TOSHIBA tos_sps64 Service;C:\windows\system32\DRIVERS\tos_sps64.sys --> C:\windows\system32\DRIVERS\tos_sps64.sys [?] <br/>R1 aswSP;aswSP;C:\windows\system32\drivers\aswSP.sys --> C:\windows\system32\drivers\aswSP.sys [?] <br/>R1 BHDrvx64;BHDrvx64;C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_18.1.0.37\Definitions\BASHDefs\20110518.001\BHDrvx64.sys [2011-5-18 1127032] <br/>R1 IDSVia64;IDSVia64;C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_18.1.0.37\Definitions\IPSDefs\20110518.001\IDSviA64.sys [2011-5-19 476792] <br/>R1 SymIRON;Symantec Iron Driver;C:\windows\system32\drivers\NISx64\1206000.01D\Ironx64.SYS --> C:\windows\system32\drivers\NISx64\1206000.01D\Ironx64.SYS [?] <br/>R1 SymNetS;Symantec Network Security WFP Driver;C:\windows\system32\Drivers\NISx64\1206000.01D\SYMNETS.SYS --> C:\windows\system32\Drivers\NISx64\1206000.01D\SYMNETS.SYS [?] <br/>R1 vwififlt;Virtual WiFi Filter Driver;C:\windows\system32\DRIVERS\vwififlt.sys --> C:\windows\system32\DRIVERS\vwififlt.sys [?] <br/>R2 aswFsBlk;aswFsBlk;C:\windows\system32\drivers\aswFsBlk.sys --> C:\windows\system32\drivers\aswFsBlk.sys [?] <br/>R2 aswMonFlt;aswMonFlt;\??\C:\windows\system32\drivers\aswMonFlt.sys --> C:\windows\system32\drivers\aswMonFlt.sys [?] <br/>R2 avast! Antivirus;avast! Antivirus;C:\Program Files\AVAST Software\Avast\AvastSvc.exe [2011-5-24 42184] <br/>R2 NIS;Norton Internet Security;C:\Program Files (x86)\Norton Internet Security\Engine\18.6.0.29\ccsvchst.exe [2011-5-15 130008] <br/>R2 Norton PC Checkup Application Launcher;Toshiba Laptop Checkup Application Launcher;C:\Program Files (x86)\Norton PC Checkup\Engine\2.0.6.22\SymcPCCULaunchSvc.exe [2011-1-15 115056] <br/>R2 PCCUJobMgr;Common Client Job Manager Service;C:\Program Files (x86)\Norton PC Checkup\Engine\2.0.6.22\ccSvcHst.exe [2011-1-15 126392] <br/>R2 TOSHIBA eco Utility Service;TOSHIBA eco Utility Service;C:\Program Files\TOSHIBA\TECO\TecoService.exe [2010-7-28 267192] <br/>R2 TVALZFL;TOSHIBA ACPI-Based Value Added Logical and General Purpose Device Filter Driver;C:\windows\system32\DRIVERS\TVALZFL.sys --> C:\windows\system32\DRIVERS\TVALZFL.sys [?] <br/>R2 UNS;Intel(R) Management & Security Application User Notification Service;C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\UNS\UNS.exe [2011-1-15 2320920] <br/>R3 EraserUtilRebootDrv;EraserUtilRebootDrv;C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2011-5-15 136824] <br/>R3 HECIx64;Intel(R) Management Engine Interface;C:\windows\system32\DRIVERS\HECIx64.sys --> C:\windows\system32\DRIVERS\HECIx64.sys [?] <br/>R3 Impcd;Impcd;C:\windows\system32\DRIVERS\Impcd.sys --> C:\windows\system32\DRIVERS\Impcd.sys [?] <br/>R3 IntcDAud;Intel(R) Display Audio;C:\windows\system32\DRIVERS\IntcDAud.sys --> C:\windows\system32\DRIVERS\IntcDAud.sys [?] <br/>R3 PGEffect;Pangu effect driver;C:\windows\system32\DRIVERS\pgeffect.sys --> C:\windows\system32\DRIVERS\pgeffect.sys [?] <br/>R3 RTL8167;Realtek 8167 NT Driver;C:\windows\system32\DRIVERS\Rt64win7.sys --> C:\windows\system32\DRIVERS\Rt64win7.sys [?] <br/>R3 RTL8192Ce;Realtek Wireless LAN 802.11n PCI-E NIC Driver;C:\windows\system32\DRIVERS\rtl8192Ce.sys --> C:\windows\system32\DRIVERS\rtl8192Ce.sys [?] <br/>R3 TMachInfo;TMachInfo;C:\Program Files (x86)\TOSHIBA\TOSHIBA Service Station\TMachInfo.exe [2011-1-15 51512] <br/>R3 TOSHIBA HDD SSD Alert Service;TOSHIBA HDD SSD Alert Service;C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSmartSrv.exe [2010-2-5 137560] <br/>R3 TPCHSrv;TPCH Service;C:\Program Files\TOSHIBA\TPHM\TPCHSrv.exe [2010-7-22 822192] <br/>S1 aswSnx;aswSnx;C:\windows\system32\drivers\aswSnx.sys --> C:\windows\system32\drivers\aswSnx.sys [?] <br/>S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384] <br/>S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576] <br/>S2 gupdate;Google Update Service (gupdate);C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2010-10-29 136176] <br/>S3 acpials;ALS Sensor Filter;C:\windows\system32\DRIVERS\acpials.sys --> C:\windows\system32\DRIVERS\acpials.sys [?] <br/>S3 gupdatem;Google Update Service (gupdatem);C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2010-10-29 136176] <br/>S3 JMCR;JMCR;C:\windows\system32\DRIVERS\jmcr.sys --> C:\windows\system32\DRIVERS\jmcr.sys [?] <br/>S3 WatAdminSvc;Windows Activation Technologies Service;C:\windows\system32\Wat\WatAdminSvc.exe --> C:\windows\system32\Wat\WatAdminSvc.exe [?] <br/>S4 wlcrasvc;Windows Live Mesh remote connections service;C:\Program Files\Windows Live\Mesh\wlcrasvc.exe [2010-9-22 57184] <br/>. <br/>=============== Created Last 30 ================ <br/>. <br/>. <br/>==================== Find3M ==================== <br/>. <br/>. <br/>============= FINISH: 20:45:30.19 =============== <br/> <br/>and then the 2nd error log.................................................. <br/> <br/>. <br/>UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG. <br/>IF REQUESTED, ZIP IT UP & ATTACH IT <br/>. <br/>DDS (Ver_11-05-19.01) <br/>. <br/>Microsoft Windows 7 Home Premium <br/>Boot Device: \Device\HarddiskVolume1 <br/>Install Date: 5/15/2011 12:26:36 AM <br/>System Uptime: 5/24/2011 3:11:02 PM (5 hours ago) <br/>. <br/>Motherboard: TOSHIBA | | NWQAA <br/>Processor: Intel(R) Core(TM) i3 CPU M 380 @ 2.53GHz | CPU | 2533/133mhz <br/>. <br/>==== Disk Partitions ========================= <br/>. <br/>C: is FIXED (NTFS) - 583 GiB total, 550.099 GiB free. <br/>D: is CDROM () <br/>. <br/>==== Disabled Device Manager Items ============= <br/>. <br/>==== System Restore Points =================== <br/>. <br/>RP1: 5/15/2011 12:27:11 AM - TOSHIBA Default System Restore Point <br/>RP2: 5/15/2011 12:26:37 PM - Installed TOSHIBA Quality Application <br/>RP3: 5/17/2011 8:41:16 PM - Windows Update <br/>RP4: 5/18/2011 7:57:04 AM - Windows Update <br/>RP5: 5/19/2011 1:53:08 AM - Windows Update <br/>RP6: 5/19/2011 6:41:55 AM - Windows Update <br/>RP7: 5/20/2011 6:50:39 AM - Windows Update <br/>RP8: 5/22/2011 7:11:41 PM - Windows Update <br/>RP9: 5/24/2011 5:05:50 PM - Windows Update <br/>RP10: 5/24/2011 6:33:32 PM - avast! Free Antivirus Setup <br/>. <br/>==== Installed Programs ====================== <br/>. <br/>Adobe Flash Player 10 ActiveX <br/>Adobe Flash Player 10 Plugin <br/>Adobe Reader 9.3.4 <br/>Amazon Links <br/>avast! Free Antivirus <br/>Bejeweled 2 Deluxe <br/>Cake Mania - Lights, Camera, Action!(TM) <br/>Chuzzle Deluxe <br/>D3DX10 <br/>FATE - The Traitor Soul <br/>Google Chrome <br/>Google Toolbar for Internet Explorer <br/>Google Update Helper <br/>Governor of Poker 2 Premium Edition <br/>Intel(R) Graphics Media Accelerator Driver <br/>Intel(R) Management Engine Components <br/>Intel(R) Rapid Storage Technology <br/>Java Auto Updater <br/>Java(TM) 6 Update 20 <br/>Jewel Quest - Heritage <br/>JMicron Flash Media Controller Driver <br/>Junk Mail filter update <br/>Label@Once 1.0 <br/>Mesh Runtime <br/>Microsoft Office 2010 <br/>Microsoft Silverlight <br/>Microsoft SQL Server 2005 Compact Edition [ENU] <br/>Microsoft Visual C++ 2005 Redistributable <br/>Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 <br/>Mozilla Firefox 4.0.1 (x86 en-US) <br/>MSVCRT <br/>MSVCRT_amd64 <br/>Mystery P.I. - The London Caper <br/>Norton Internet Security <br/>Plants vs. Zombies - Game of the Year <br/>PlayReady PC Runtime x86 <br/>Polar Bowler <br/>Realtek Ethernet Controller Driver For Windows 7 <br/>Realtek High Definition Audio Driver <br/>Realtek WLAN Driver <br/>Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708) <br/>Skype Launcher <br/>Slingo Supreme <br/>Toshiba App Place <br/>TOSHIBA Application Installer <br/>TOSHIBA Assist <br/>Toshiba Book Place <br/>TOSHIBA Bulletin Board <br/>TOSHIBA DVD PLAYER <br/>TOSHIBA eco Utility <br/>TOSHIBA Face Recognition <br/>TOSHIBA Flash Cards Support Utility <br/>TOSHIBA Hardware Setup <br/>TOSHIBA HDD/SSD Alert <br/>Toshiba Laptop Checkup <br/>TOSHIBA Media Controller <br/>TOSHIBA Media Controller Plug-in <br/>Toshiba Online Backup <br/>TOSHIBA Quality Application <br/>TOSHIBA ReelTime <br/>TOSHIBA Service Station <br/>TOSHIBA Sleep Utility <br/>TOSHIBA Supervisor Password <br/>TOSHIBA Value Added Package <br/>TOSHIBA Web Camera Application <br/>ToshibaRegistration <br/>Utility Common Driver <br/>WildTangent Games <br/>WildTangent ORB Game Console <br/>Windows Live Communications Platform <br/>Windows Live Essentials <br/>Windows Live Installer <br/>Windows Live Mail <br/>Windows Live Mesh <br/>Windows Live Mesh ActiveX Control for Remote Connections <br/>Windows Live Messenger <br/>Windows Live Movie Maker <br/>Windows Live Photo Common <br/>Windows Live Photo Gallery <br/>Windows Live PIMT Platform <br/>Windows Live SOXE <br/>Windows Live SOXE Definitions <br/>Windows Live UX Platform <br/>Windows Live UX Platform Language Pack <br/>Windows Live Writer <br/>Windows Live Writer Resources <br/>. <br/>==== Event Viewer Messages From Past Week ======== <br/>. <br/>5/20/2011 4:49:14 PM, Error: Microsoft-Windows-WMPNSS-Service [14365] - Proximity detection failed due to unknown error '0x80004004'. The best proximity time detected was -1 milliseconds. <br/>5/17/2011 8:50:01 PM, Error: Service Control Manager [7023] - The Windows Modules Installer service terminated with the following error: The process cannot access the file because it is being used by another process. <br/>5/17/2011 8:38:47 PM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Windows Search service to connect. <br/>5/17/2011 8:38:47 PM, Error: Service Control Manager [7000] - The Windows Search service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion. <br/>5/17/2011 8:38:47 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1053" attempting to start the service WSearch with arguments "" in order to run the server: {7D096C5F-AC08-4F1F-BEB7-5C22C517CE39} <br/>. <br/>==== End Of File =========================== <br/> <br/> <br/>So..with these diagnostics, what do I need to do next? <br/>Thanks! <br/> <br/>Jesse
  • Unread posts or replies
  • No unread posts or replies
  • Unread Posts (Read Only Forum)
  • No Unread Posts (Read Only Forum)

Forum Information

Currently it is Tuesday, December 6, 2016, 11:07 AM (GMT +1)
There are a total of 61,160 posts in 13,449 threads.
In the last 3 days there were 2 new threads and 3 reply posts.

Who's online

This forum has 37,965 registered members. Please welcome our newest member, Old shape.
There are currently no users on-line.