Google links taking me to random pages and ads

Posted 5/25/2013 3:05 AM
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Landonech Valued member

Date Joined Nov 2016
Total Posts: 13
Every time I go to google and search for something, the link I end up choosing always takes me to the wrong page, usually some ad or page that doesn't even exist. This is by far one of the most annoying things I have ever dealt with. Ran Malware Bytes which detected 4 threats, but then locks up, freezes, and never resumes. I have to end the process for it. <br/> <br/>Here's my log: <br/> <br/>Logfile of Trend Micro HijackThis v2.0.4 <br/>Scan saved at 8:02:50 PM, on 5/24/2013 <br/>Platform: Windows 7 SP1 (WinNT 6.00.3505) <br/>MSIE: Internet Explorer v10.0 (10.00.9200.16576) <br/>Boot mode: Normal <br/> <br/>Running processes: <br/>C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe <br/>C:\Program Files (x86)\NEC Electronics\USB 3.0 Host Controller Driver\Application\nusb3mon.exe <br/>C:\Windows\SysWOW64\rundll32.exe <br/>C:\Program Files (x86)\DeviceVM\Browser Configuration Utility\BCU.exe <br/>C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe <br/>C:\Program Files (x86)\AVG\AVG10\avgtray.exe <br/>C:\Program Files (x86)\AVG\AVG10\Identity Protection\agent\bin\avgidsmonitor.exe <br/>C:\Program Files (x86)\Mozilla Firefox\firefox.exe <br/>C:\Program Files (x86)\Mozilla Firefox\plugin-container.exe <br/>C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerPlugin_11_7_700_202.exe <br/>C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerPlugin_11_7_700_202.exe <br/>C:\Program Files (x86)\iTunes\iTunes.exe <br/>C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceHelper.exe <br/>C:\Program Files (x86)\Common Files\Apple\Apple Application Support\distnoted.exe <br/>C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe <br/>C:\Program Files (x86)\Trend Micro\HiJackThis\HiJackThis.exe <br/> <br/>R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = <br/>R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = <br/>R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = <br/>R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = <br/>R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = <br/>R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = <br/>R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = <br/>R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = <br/>R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm <br/>R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local <br/>R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = <br/>R3 - URLSearchHook: SearchHook Class - {BC86E1AB-EDA5-4059-938F-CE307B0C6F0A} - C:\Program Files (x86)\DeviceVM\Browser Configuration Utility\AddressBarSearch.dll <br/>F2 - REG:system.ini: UserInit=userinit.exe, <br/>O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll <br/>O2 - BHO: Increase performance and video formats for your HTML5 <video> - {326E768D-4182-46FD-9C16-1449A49795F4} - C:\Program Files (x86)\DivX\DivX Plus Web Player\ie\DivXHTML5\DivXHTML5.dll <br/>O2 - BHO: IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files (x86)\AVG\AVG10\avgssie.dll <br/>O2 - BHO: Helper Object - {6E13DDE1-2B6E-46CE-8B66-DC8BF36F6B99} - C:\Program Files (x86)\\incredibar\\bh\incredibar.dll <br/>O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Oracle\JavaFX 2.1 Runtime\bin\ssv.dll <br/>O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll <br/>O2 - BHO: Bing Bar Helper - {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - C:\Program Files (x86)\Microsoft\BingBar\7.1.391.0\BingExt.dll <br/>O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Oracle\JavaFX 2.1 Runtime\bin\jp2ssv.dll <br/>O3 - Toolbar: DAEMON Tools Toolbar - {32099AAC-C132-4136-9E9A-4E364A424E17} - C:\Program Files (x86)\DAEMON Tools Toolbar\DTToolbar.dll <br/>O3 - Toolbar: Incredibar Toolbar - {F9639E4A-801B-4843-AEE3-03D9DA199E77} - C:\Program Files (x86)\\incredibar\\incredibarTlbr.dll <br/>O3 - Toolbar: Bing Bar - {8dcb7100-df86-4384-8842-8fa844297b3f} - "C:\Program Files (x86)\Microsoft\BingBar\7.1.391.0\BingExt.dll" (file missing) <br/>O4 - HKLM\..\Run: [NUSB3MON] "C:\Program Files (x86)\NEC Electronics\USB 3.0 Host Controller Driver\Application\nusb3mon.exe" <br/>O4 - HKLM\..\Run: [SPIRunE] Rundll32 SPIRunE.dll,RunDLLEntry <br/>O4 - HKLM\..\Run: [BCU] "C:\Program Files (x86)\DeviceVM\Browser Configuration Utility\BCU.exe" <br/>O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe" <br/>O4 - HKLM\..\Run: [AVG_TRAY] C:\Program Files (x86)\AVG\AVG10\avgtray.exe <br/>O4 - HKLM\..\Run: [SwitchBoard] C:\Program Files (x86)\Common Files\Adobe\SwitchBoard\SwitchBoard.exe <br/>O4 - HKCU\..\Run: [ISUSPM Startup] C:\PROGRA~2\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup <br/>O4 - HKCU\..\Run: [uTorrent] "C:\Program Files (x86)\uTorrent\uTorrent.exe" /MINIMIZED <br/>O4 - HKCU\..\Run: [ROC_ROC_APR2013_AV] C:\Users\Landon Echeverio\AppData\Roaming\AVG April 2013 Campaign\AVG-Secure-Search-Update.exe /PROMPT --mid 2e503adb231747d68c6bcd2623a2b3be-c4c1f1dc3f136d3ad60891a29351cb0e62690100 --CMPID ROC_APR2013_AV <br/>O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'LOCAL SERVICE') <br/>O4 - HKUS\S-1-5-19\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'LOCAL SERVICE') <br/>O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'NETWORK SERVICE') <br/>O4 - HKUS\S-1-5-20\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'NETWORK SERVICE') <br/>O4 - HKUS\S-1-5-21-57581644-1885815904-2233032434-1008\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'UpdatusUser') <br/>O4 - HKUS\S-1-5-21-57581644-1885815904-2233032434-1008\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'UpdatusUser') <br/>O9 - Extra button: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1004 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll <br/>O9 - Extra 'Tools' menuitem: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1003 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll <br/>O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll <br/>O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll <br/>O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics <br/>O15 - Trusted Zone: * <br/>O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - <br/>O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files (x86)\AVG\AVG10\avgpp.dll <br/>O18 - Protocol: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll <br/>O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe <br/>O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing) <br/>O23 - Service: AMD External Events Utility - Unknown owner - C:\Windows\system32\atiesrxx.exe (file missing) <br/>O23 - Service: AMD FUEL Service - Advanced Micro Devices, Inc. - C:\Program Files\ATI Technologies\ATI.ACE\Fuel\Fuel.Service.exe <br/>O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe <br/>O23 - Service: AppleChargerSrv - Unknown owner - C:\Windows\system32\AppleChargerSrv.exe (file missing) <br/>O23 - Service: ASGT - Unknown owner - C:\Windows\SysWOW64\ASGT.exe <br/>O23 - Service: AVGIDSAgent - AVG Technologies CZ, s.r.o. - C:\Program Files (x86)\AVG\AVG10\Identity Protection\Agent\Bin\AVGIDSAgent.exe <br/>O23 - Service: AVG WatchDog (avgwd) - AVG Technologies CZ, s.r.o. - C:\Program Files (x86)\AVG\AVG10\avgwdsvc.exe <br/>O23 - Service: Browser Configuration Utility Service (BCUService) - DeviceVM, Inc. - C:\Program Files (x86)\DeviceVM\Browser Configuration Utility\BCUService.exe <br/>O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe <br/>O23 - Service: @%systemroot%\system32\CISVC.EXE,-1 (CISVC) - Unknown owner - C:\Windows\system32\CISVC.EXE (file missing) <br/>O23 - Service: Creative Audio Engine Licensing Service - Creative Labs - C:\Program Files (x86)\Common Files\Creative Labs Shared\Service\CTAELicensing.exe <br/>O23 - Service: Creative Audio Service (CTAudSvcService) - Creative Technology Ltd - C:\Program Files (x86)\Creative\Shared Files\CTAudSvc.exe <br/>O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing) <br/>O23 - Service: ES lite Service for program management. (ES lite Service) - Unknown owner - C:\Program Files (x86)\Gigabyte\EasySaver\ESSVR.EXE <br/>O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing) <br/>O23 - Service: FLEXnet Licensing Service - Acresso Software Inc. - C:\Program Files (x86)\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe <br/>O23 - Service: FLEXnet Licensing Service 64 - Acresso Software Inc. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService64.exe <br/>O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files (x86)\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe <br/>O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe <br/>O23 - Service: JMB36X - Unknown owner - C:\Windows\SysWOW64\XSrvSetup.exe <br/>O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing) <br/>O23 - Service: lxdlCATSCustConnectService - Lexmark International, Inc. - C:\Windows\system32\spool\DRIVERS\x64\3\\lxdlserv.exe <br/>O23 - Service: lxdl_device - - C:\Windows\system32\lxdlcoms.exe <br/>O23 - Service: MBAMScheduler - Malwarebytes Corporation - C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe <br/>O23 - Service: MBAMService - Malwarebytes Corporation - C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe <br/>O23 - Service: McAfee Security Scan Component Host Service (McComponentHostService) - McAfee, Inc. - C:\Program Files (x86)\McAfee Security Scan\2.0.181\McCHSvc.exe <br/>O23 - Service: Mozilla Maintenance Service (MozillaMaintenance) - Mozilla Foundation - C:\Program Files (x86)\Mozilla Maintenance Service\maintenanceservice.exe <br/>O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing) <br/>O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing) <br/>O23 - Service: Pure Networks Platform Service (nmservice) - Cisco Systems, Inc. - C:\Program Files (x86)\Common Files\Pure Networks Shared\Platform\nmsrvc.exe <br/>O23 - Service: NVIDIA Display Driver Service (nvsvc) - Unknown owner - C:\Windows\system32\nvvsvc.exe (file missing) <br/>O23 - Service: NVIDIA Update Service Daemon (nvUpdatusService) - NVIDIA Corporation - C:\Program Files (x86)\NVIDIA Corporation\NVIDIA Update Core\daemonu.exe <br/>O23 - Service: Internet Pass-Through Service (PassThru Service) - Unknown owner - C:\Program Files (x86)\HTC\Internet Pass-Through\PassThruSvr.exe <br/>O23 - Service: PMBDeviceInfoProvider - Sony Corporation - C:\Program Files (x86)\Sony\PMB\PMBDeviceInfoProvider.exe <br/>O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing) <br/>O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing) <br/>O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing) <br/>O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing) <br/>O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing) <br/>O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing) <br/>O23 - Service: NVIDIA Stereoscopic 3D Driver Service (Stereo Service) - NVIDIA Corporation - C:\Program Files (x86)\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe <br/>O23 - Service: Adobe SwitchBoard (SwitchBoard) - Adobe Systems Incorporated - C:\Program Files (x86)\Common Files\Adobe\SwitchBoard\SwitchBoard.exe <br/>O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing) <br/>O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing) <br/>O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing) <br/>O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing) <br/>O23 - Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:\Windows\system32\Wat\WatAdminSvc.exe (file missing) <br/>O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing) <br/>O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing) <br/>O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing) <br/> <br/>-- <br/>End of file - 14053 bytes <br/> <br/> <br/> <br/>Touch, hopefully you can save me again! Thanks for your time.
Posted 5/25/2013 3:16 AM
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Robert Mateescu Advanced member

Date Joined Nov 2016
Total Posts: 427
Hi Landonech, <br/> <br/> <br/>Uninstall Browser Configuration Utility using Control Panel and run a MalwareBytes scan. <br/> <br/>Next, follow the guide below to remove all unnecessary toolbars: <br/> <br/> <br/>Best wishes!
Robert Mateescu
Senior Support Technician EN

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Posted 6/5/2013 2:25 AM
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Landonech Valued member

Date Joined Nov 2016
Total Posts: 13
So I have done everything you outlined here and it is still happening. Having uninstalled and disabled all unnecessary toolbars, I can't find any toolbars that are installed or enabled that would be causing this.
Posted 6/5/2013 5:38 AM
User avatar

Touch Advanced member

Date Joined Nov 2016
Total Posts: 12976
You are in safe hands by Robert Mateescu, I'm just wondering why you haven´t responded here where you had a rootkit, and an infected system file ? <br/> <br/> <br/>

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