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Slow running system

Posted 8/15/2012 2:34 AM
#94259
User avatar

shannemark Advanced member

Date Joined Nov 2016
Total Posts: 32
pls help me with my computer. it runs very slow. here is the <br/>hijack log: <br/> <br/>Logfile of Trend Micro HijackThis v2.0.4 <br/>Scan saved at 9:12:32 AM, on 8/15/2012 <br/>Platform: Windows XP SP3 (WinNT 5.01.2600) <br/>MSIE: Internet Explorer v8.00 (8.00.6001.18702) <br/>Boot mode: Normal <br/> <br/>Running processes: <br/>C:\WINDOWS\System32\smss.exe <br/>C:\WINDOWS\system32\winlogon.exe <br/>C:\WINDOWS\system32\services.exe <br/>C:\WINDOWS\system32\lsass.exe <br/>C:\WINDOWS\system32\svchost.exe <br/>C:\WINDOWS\System32\svchost.exe <br/>C:\Program Files\AVAST Software\Avast\AvastSvc.exe <br/>C:\WINDOWS\system32\spoolsv.exe <br/>C:\Program Files\Firebird\Firebird_2_1\bin\fbguard.exe <br/>C:\Program Files\Java\jre6\bin\jqs.exe <br/>C:\Program Files\Protector by IB\ExtensionUpdaterService.exe <br/>C:\WINDOWS\system32\svchost.exe <br/>C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe <br/>C:\Program Files\Firebird\Firebird_2_1\bin\fbserver.exe <br/>C:\WINDOWS\system32\wscntfy.exe <br/>C:\WINDOWS\Explorer.EXE <br/>C:\WINDOWS\RTHDCPL.EXE <br/>C:\WINDOWS\system32\igfxpers.exe <br/>C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe <br/>C:\WINDOWS\system32\igfxsrvc.exe <br/>C:\Program Files\SweetIM\Messenger\SweetIM.exe <br/>C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe <br/>C:\Program Files\AVAST Software\Avast\avastUI.exe <br/>C:\Program Files\Common Files\Java\Java Update\jusched.exe <br/>C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe <br/>C:\Program Files\Skype\Phone\Skype.exe <br/>C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnf.exe <br/>C:\WINDOWS\system32\ctfmon.exe <br/>C:\Program Files\Feed Notifier\notifier.exe <br/>C:\Program Files\IPMsg\ipmsg.exe <br/>C:\WINDOWS\System32\svchost.exe <br/>C:\Program Files\Mozilla Firefox\firefox.exe <br/>C:\Program Files\Mozilla Firefox\plugin-container.exe <br/>C:\Documents and Settings\Administrator\My Documents\Downloads\HijackThis.exe <br/> <br/>R3 - URLSearchHook: YTNavAssistPlugin Class - {81017EA9-9AA8-4A6A-9734-7AF40E7D593F} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll <br/>O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll <br/>O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll <br/>O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~1\MICROS~2\Office12\GRA8E1~1.DLL <br/>O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll <br/>O2 - BHO: avast! WebRep - {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll <br/>O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll <br/>O2 - BHO: SkypeIEPluginBHO - {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll <br/>O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.7.7227.1100\swg.dll <br/>O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll <br/>O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll <br/>O3 - Toolbar: avast! WebRep - {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll <br/>O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll <br/>O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll <br/>O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32 <br/>O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC <br/>O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName <br/>O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE <br/>O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe <br/>O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe" <br/>O4 - HKLM\..\Run: [SweetIM] C:\Program Files\SweetIM\Messenger\SweetIM.exe <br/>O4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe <br/>O4 - HKLM\..\Run: [avast] "C:\Program Files\AVAST Software\Avast\avastUI.exe" /nogui <br/>O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe" <br/>O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" <br/>O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe" <br/>O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" <br/>O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /minimized /regrun <br/>O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe <br/>O4 - Startup: Digsby.lnk = C:\Program Files\Digsby\digsby.exe <br/>O4 - Startup: Feed Notifier.lnk = C:\Program Files\Feed Notifier\notifier.exe <br/>O4 - Startup: IPMSG for Win32.lnk = C:\Program Files\IPMsg\ipmsg.exe <br/>O4 - Startup: OneNote 2007 Screen Clipper and Launcher.lnk = C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE <br/>O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000 <br/>O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll <br/>O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll <br/>O9 - Extra button: Skype Click to Call - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll <br/>O9 - Extra 'Tools' menuitem: Skype Click to Call - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll <br/>O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL <br/>O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe <br/>O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe <br/>O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe <br/>O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe <br/>O15 - ESC Trusted Zone: http://*.update.microsoft.com <br/>O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab <br/>O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\PROGRA~1\MICROS~2\Office12\GR99D3~1.DLL <br/>O18 - Protocol: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll <br/>O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL <br/>O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll <br/>O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll <br/>O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\WINDOWS\system32\Macromed\Flash\FlashPlayerUpdateService.exe <br/>O23 - Service: Avira AntiVir Scheduler (AntiVirSchedulerService) - Unknown owner - C:\Program Files\Avira\AntiVir Desktop\sched.exe (file missing) <br/>O23 - Service: Avira AntiVir Guard (AntiVirService) - Unknown owner - C:\Program Files\Avira\AntiVir Desktop\avguard.exe (file missing) <br/>O23 - Service: avast! Antivirus - AVAST Software - C:\Program Files\AVAST Software\Avast\AvastSvc.exe <br/>O23 - Service: Avira Upgrade Service (AviraUpgradeService) - Unknown owner - C:\WINDOWS\TEMP\AVSETUP_4f0f7ded\avupgsvc.exe (file missing) <br/>O23 - Service: Firebird Guardian - DefaultInstance (FirebirdGuardianDefaultInstance) - Firebird Project - C:\Program Files\Firebird\Firebird_2_1\bin\fbguard.exe <br/>O23 - Service: Firebird Server - DefaultInstance (FirebirdServerDefaultInstance) - Firebird Project - C:\Program Files\Firebird\Firebird_2_1\bin\fbserver.exe <br/>O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe <br/>O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe <br/>O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe <br/>O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe <br/>O23 - Service: Mozilla Maintenance Service (MozillaMaintenance) - Mozilla Foundation - C:\Program Files\Mozilla Maintenance Service\maintenanceservice.exe <br/>O23 - Service: Protector by IB Updater - Unknown owner - C:\Program Files\Protector by IB\ExtensionUpdaterService.exe <br/>O23 - Service: Skype Updater (SkypeUpdate) - Skype Technologies - C:\Program Files\Skype\Updater\Updater.exe <br/>O23 - Service: Yahoo! Updater (YahooAUService) - Yahoo! Inc. - C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe <br/> <br/>-- <br/>End of file - 9421 bytes
Posted 8/17/2012 4:51 AM
#94261
User avatar

Advanced member

Here is the root of your infection problems: C:\Program Files\SweetIM\Messenger\SweetIM.exe <br/>Install Malwarebytes, do not start the trial for the protection at this time. Run a scan and remove everything it finds. <br/> <br/>Also, use Hijackthis to remove the following: <br/>O23 - Service: Avira AntiVir Scheduler (AntiVirSchedulerService) - Unknown owner - C:\Program Files\Avira\AntiVir Desktop\sched.exe (file missing) <br/>O23 - Service: Avira AntiVir Guard (AntiVirService) - Unknown owner - C:\Program Files\Avira\AntiVir Desktop\avguard.exe (file missing)
Andreea-Luciana Ostache
Support Team Leader
[url]support@bullguard.com[/url]
www.bullguard.com

Download the Free Trial version of BullGuard Internet Security 16

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Posted 8/26/2012 10:52 PM
#94291
User avatar

Jintan Advanced member

Date Joined Nov 2016
Total Posts: 1049
I do agree - two antivirus programs on one system will lead to serious system slowness. <br/> <br/>But all that will occur if you use HijackThis on those AntiVir services is to have HijackThis disable them from running at startup, which, if it succeeds, will not actually remove them, and may leave a crippled AntiVir install there. <br/> <br/>I would like to suggest you first disable all security software, then go to Control Panel - Add/Remove Programs, and uninstall AntiVir. Reboot, then uninstall Avast (it will have become crippled by being co-installed with another antivirus program). Reboot again. <br/> <br/>Then go here and download the avast! aswClear.exe uninstaller to your desktop, then click that to remove avast!. Be sure to temporarily disable all security software while it runs, and reboot after it completes the uninstall. Avast tends to not do a complete uninstall just by regular means, which may cause problems after. There is no handy AntiVir uninstall tool, so I do hope it's uninstaller was available in Add/Remove Programs, or things will be a bit more complicated.
Posted 8/27/2012 2:54 PM
#94292
User avatar

Advanced member

I believe Avira was already uninstalled, hence why removing just the remaining entries since the files are already missing. <br/> <br/>Uninstalling Avast as well will leave the computer unprotected, I think.
Andreea-Luciana Ostache
Support Team Leader
[url]support@bullguard.com[/url]
www.bullguard.com

Download the Free Trial version of BullGuard Internet Security 16

You have a BullGuard related problem? Post your question on these forums, contact Support or contact me on Twitter!
Posted 11/14/2014 2:20 AM
#97851
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VIfV Black Member

Date Joined Nov 2016
Total Posts: 3
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