How to remove huelar virus..please help

Posted 3/13/2009 3:55 AM
#72941
User avatar

michelle0930 Valued member

Date Joined Nov 2016
Total Posts: 18
my boss ask me to scan her laptop since its not running properly. i check on it and found out that her virus scanner is not working , there is something else blocking it. tried to run in safe mode but cannot a message appear that an error occured and pc needs to be shutdown to prevent damage. i cant get through safemode. and on the explorer browser is automatically turn to redtube.com and it cannot be change.. and the name Huelar Browser appear.. Thats when i found out the name of the virus.
now, i dont know who to remove it.
Please help.
Posted 3/13/2009 5:27 AM
#72942
User avatar

Touch Advanced member

Date Joined Nov 2016
Total Posts: 12976
Hello :smile:



See if you can download and run the below scan tools ->



Download: CCleaner
[color=#0000ff>http://www.majorgeeks.com/download4191.html[/url]
[color=#0000ff>http://www.ccleaner.com/[/url]

Once installed, run CCleaner click the Windows tab

Select the following:
Internet Explorer:
Temp Internet
History
Recently Typed URLs
Delete Index.dat files

System:
Empty Recycle Bin
Temporary Files
Memory Dumps
Chkdsk File Fragments
Old Prefetch Data


Next: click Options click the Settings tab
Uncheck: "Only delete files older than 48 hrs.", click Ok


Then click Run Cleaner (bottom right) then Exit

Reboot



Please download Malwarebytes' Anti-Malware:

http://www.spywarefri.dk/downloads1/mbam-setup.exe[/color]



Or here:

[color=#0000ff>http://www.download.com/Malwarebytes-Anti-Malware/3000-8022_4-10804572.html?tag=mncol;pop&cdlPid=10878968[/url]



to your desktop.



Double-click mbam-setup.exe and follow the prompts to install the program.



At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch




Malwarebytes' Anti-Malware, then click Finish.



If an update is found, it will download and install the latest version.



Please connect all your external hard drive/flash drive before running Malwarebyte



Once the program has loaded, select Perform full scan, then click Scan.



When the scan is complete, click OK, then Show Results to view the results.



Be sure that everything is checked, and click Remove Selected.



When completed, a log will open in Notepad. Please save it to a convenient location.







NB: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts. Click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediately.



Click here:
http://www.trendsecure.com/portal/en-US/_download/HJTInstall.exe[/color]



to download HJTinstall.exe

Save HJTinstall.exe to your desktop.
Double click on the HJTinstall.exe icon on your desktop.

By default it will install to C:\Program Files\Trend Micro\Hijack This.

Click I accept.



Click on the Do a system scan and save a log file button. It will scan and then ask you to save the log.



Click Save to save the log file and then the log will open in notepad.

Click on "Edit > Select All" then click on "Edit > Copy" to copy the entire contents of the log.

Come back here to this thread and Paste the log in your next reply.



DO NOT have Hijack This fix anything yet.

Most of what it finds will be harmless or even required.



Post hijackthis log along with Malwarebytes' Anti-Malware log

[/3][/color]

[color=black face="Courier New" sab="311">[2]Click here: Before-posting-a-log[/2][/url]

<?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" />
[/color]
Do not PM me with logfiles. They will be deleted.


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