The original version of this page can be found at : http://forum.bullguard.com/forum/11/Does-BullGuard-auto-update_94506.html
Posted By : berryracer - 10/12/2012 8:24 AM
I don't mean the Virus Definitions, I mean, does it update the program itself automatically?

Right now my BullGuard Internet Security is v13.0.252

Posted By : Paul.R - 10/12/2012 1:49 PM
Same version here!



Posted By : Robert Mateescu - 10/12/2012 2:00 PM
Hi there,


We release new virus definitions every hour and usually a "subversion" upgrade once a week.

The latest ones can be detected by the change in the version name (usually current ++) and contain bug fixes for different modules and may require a system reboot.

New versions (next one will be 2014 -if the End of the World doesn't happen as "advertised" :) ) are usually pushed via auto-upgrade 2 or 3 months after the official release, as we want to gather some feedback before upgrading all computers.

All of the above are free of any charges, the first 2 are completely automated, whilst the version upgrade requires a manual download for users eager to upgrade before the auto-upgrade process.

All the best!


Robert Mateescu
Senior Support Technician EN
support@bullguard.com
www.bullguard.com

Download the Free Trial version of BullGuard Internet Security 12

You have a BullGuard related problem? Contact our Support team directly: www.bullguard.com/support.aspx!


Posted By : IgorS - 12/31/2012 11:29 AM
Yes it boot automatically if you choose the option while installation.

Posted By : dallas7 - 1/2/2013 11:41 PM
@Robert Mateescu

Where would a customer find out what the latest version is? I am running BG-AV .255. Where would I go to determine that .255 is current or discover that .256 is available?

Where are the manual downloads for the eager users?

Thank you. And Happy New Year!


"Machines making machines! How perverse." -C3PO
BullGuard AV 2013 - Online Armor Premium - Zemana AntiLogger - Malwarebytes Pro
• Win7hpSP1x64 • i7-3770K/Z77/AMD HD 7770 Tower • i5-2430M/H65/iHD3000 Laptop •


Posted By : Andreea-Luciana Ostache - 1/4/2013 5:49 AM
Did you read the reply that you received from our developers on the feedback.bullguard.com forum to which I never gave you the link for?

Let me be so kind as to save time and provide the reply:

"Thank you for your feedback. I can assure you that we are looking into ways of keeping our customers up-to-date regarding version updates and upgrades or server maintenance, so your suggestion does fit into our mid-term strategy of improving our customer communication."


Andreea-Luciana Ostache
Senior Support Technician EN
support@bullguard.com
www.bullguard.com

Download the Free Trial version of BullGuard Internet Security 12

You have a BullGuard related problem? Post your question on these forums, contact Support or contact me on Twitter!


Posted By : dallas7 - 1/7/2013 10:51 PM
Thank you for your kindness.

Yes, I did read that. And it's baloney - "we are looking into ways of keeping our customers up-to-date." Seriously??

As long as I am a customer and this public forum is available, I will take BullGuard to task for keeping its clientel completely in the dark. All it would take is:
1) a simple line of text, "Current version..." on the "Tech Specs" page and
2) a Changelog forum here.

Once again today the only way I discovered my application was upgraded was to run ManualUpdate.exe (which I have since pinned to the Taskbar).

I interpret your reply to my questions (in direct contradiction of Robert's implications in the third posting above) there is no way for a customer to find out what the latest version is and there no manual downloads for eager users.

Posted By : Andreea-Luciana Ostache - 1/13/2013 10:12 PM
You can contact us 24/7 by e-mail, chat and forum, to learn if you have the latest version or not.

There is no contradiction in my reply, or any of our replies. Robert explained how our updates and upgrade work currently and our developers told you that they are looking into a solution to make it possible for users to be able to know whether they have the latest version or not.

Manual downloads are always available in our Downloads section and our users can update and upgrade their BullGuard to the very latest version available, free of charge.

If there is any contradiction anywhere, please be so kind as to point it out to me.

The BullGuard forum is a free forum, so please feel free to express your thoughts and ideas here.


Andreea-Luciana Ostache
Senior Support Technician EN
support@bullguard.com
www.bullguard.com

Download the Free Trial version of BullGuard Internet Security 12

You have a BullGuard related problem? Post your question on these forums, contact Support or contact me on Twitter!


Posted By : techadam - 3/20/2013 1:33 PM
Hi,

you can select the option while installing the anti virus software for this purpose.
-->