I have just renewed my bullguard mobile anti virus on my blackberry curve 8520,and I keep getting a message,you must update bullguard with the latest server settings,do you wish to do this,when I say yes it's as if it is updating but when it updates it goes back to that message again,the support people have been in touch wi me but I think they are stumped as well,it worked perfect until I renewed it,it cannot scan until this message goes away,it means I've paid for an app I can't use,any help would be appreciated
Posted By : Andreea-Luciana Ostache - 2/1/2013 3:40 AM
Please contact our Live Support about this issue. They will help you update the settings on your phone.Andreea-Luciana Ostache Senior Support Technician EN firstname.lastname@example.org www.bullguard.com
You have a BullGuard related problem? Post your question on these forums, contact Support or contact me on Twitter!
Posted By : nala - 2/1/2013 4:00 PM
Thanks andreea,but support have contacted me several times and as yet have no solution to the problem,maybe you can see what can be done to sort this out.
Posted By : Andreea-Luciana Ostache - 2/3/2013 3:05 PM
I have forwarded your case to our developers again.
I have seen the issue on another phone and I can tell you that the app is working properly. It's only that notification that is the issue and we will solve the issue as soon as possible.Andreea-Luciana Ostache Senior Support Technician EN email@example.com www.bullguard.com