I have a game exe that keeps being flagged Trojan.Fakealert.58481 even though its a known ok file and isn't flagged by any other AV on multiple machines. Is there an easy way to report this to Bullguard or am I just missing it?
Posted By : Robert Mateescu - 1/31/2014 4:11 PM
We are aware of this issue and the file has been sent to the virus lab. It it is a false positive, the detection will be removed in the next 48 hours.
To report a false positive detection, archive the detected file using "infected" as password and send it to firstname.lastname@example.org along with a screenshot of the detection.