When i have Bis installed on my pc and i hit the shut down button i get the taskhost window is shutting down popup but it dosnt, i have to force the shutdown, then if im lucky after 10 mins my pc finnaly shuts down, when i dont have bis installed there are no problems. (op sys is windows 7)
Posted By : Andreea-Luciana Ostache - 2/25/2014 12:58 PM
This is a known issue and I have it too, although my computer does shut down eventually. It has something to do with the fact that it's a 64-bit computer (I don't know the specifics of this one).
Our developers are looking into it, so if you would please contact support, so we can get your logs, it will help us. The more logs the developers have, the sooner an issue gets solved.Andreea-Luciana Ostache Senior Support Technician EN firstname.lastname@example.org www.bullguard.com