The original version of this page can be found at : http://forum.bullguard.com/forum/30/Computer-Issue-Bullguard-relat_82232.html
Posted By : AllanP - 1/21/2010 12:56 AM
I bought Bullguard With Gamer edition a week back
and installed it.
 
and it works fine, found a few spyware nothing much which it solved..
 
but then 1 hour after Installing Bullguard I entered a game to play online for the first time, and now every 8-9th minute my computer freezes up on me for just a few seconds..
and then returns like nothing happened
it also does so when Using Messenger..
I Closed bullguard "not just the window.. but the program"..
but it still does it..
 
I have never had this problem before, I'm on a 3000 £ euro computer that has run flawlessly ever since I bought it 3 months ago untill the day I installed Bullguard..
 
so I'm assuming that since it only happens when I'm doing something network related, like messenger or playing online, maybe the firewall is causing this?
oh yeah and I cannot join the chat support.. keeps saying "communication error.. try later" even with firewall turned off.
(but I can update it)
 
could anyone help me out?

Posted By : Tavi - 1/23/2010 12:00 AM
Hello Allan,

First of all you should know that any other security application that you might have installed on your computer, besides BullGuard, will conflict and cause issues such as yours. I would recommend you contact us via email as you can see here and we will try to solve all the issues, including the chat availability.


Cheers,


Octavian Arvunescu
Senior Support Technician

Please read the forum rules before posting

www.bullguard.com


Posted By : cuinan128 - 4/12/2010 2:54 AM
Yeah. It’s good to be yourself. Same with you, I will try to do something. So I support your decision!
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