The original version of this page can be found at : http://forum.bullguard.com/forum/30/Starcraft-2-Profile-disables-d_92471.html
Posted By : Shadowsun - 10/3/2011 2:44 PM
for awhile now my starcraft 2 games have been stuttering,  in the past i kept linking it to bullguard scanning some files causing lagspikes (this was before i used gaming profiles)  adding a profile resolved it.
 
the problem....
when i launch starcraft 2, bullguard asks me enable the profile, i accept...
the game runs and im sitting on the main menu, i alt-tab out and see bullguard has the profile for StarCraft 2 in use.
i start a match,  during this match the game starts stuttering (lagspiking) at random.
 
when i alt-tab out again i see bullguard is not running the starcraft 2 profile anymore??
 
 
i've tried deleting and re-creating the profile 2 or 3 times,  but every time the profile seems to disable itself at some point.
i've tried to add the StarCraft 2 folder to the antivirus's "excluded maps" but this didnt seem to help the lagspikes.
i've tried to manually activate the profile, and it stays enabled.. but there are stil frequent lagspikes...  (removed the starcraft2 folder from "excluded maps"  before activating profile)
 
and finally, to be sure Bullguard was the actual villain...  i (temporarily) Uninstalled Bullguard and played a game,    no lagspikes.
 
 
a rather confusing post....
simply put,  im trying to figure out why bullguard doesnt keep the profile active.... if it would it would probably solve everything.
 
 
-Shas

Posted By : Shadowsun - 10/4/2011 11:38 AM
i've discovered that the .exe for starcraft is not in the root SC2 folder. but in "C:\Program Files (x86)\StarCraft II\Versions\Base19679" by checking taskmanager and checking the location of the SC2.exe process

so to anyone who has a similar issue with starcraft 2, make a gaming profile with the latest/highest "Base(versionnumber)" like the above path, wich is the actual .exe
 
-Shas

Post Edited (Shadowsun) : 04-10-2011 08:42:17 GMT


Posted By : Robert Mateescu - 10/4/2011 11:47 AM
Thanks for info, Shadowsun.

However, in order to avoid creating/modifying the Gaming profile whenever a new version of StarCtaft II is released, simply add to the exclusion list the C:\Program Files (x86)\StarCraft II\Versions\ folder.


Robert Mateescu

Support Technician EN
support@bullguard.com
www.bullguard.com


Posted By : maronno - 6/5/2013 12:13 PM
I usually disable bull during online gaming to avoid lag ... is it dangerous?


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Post Edited (maronno) : 6/23/2013 6:23:30 PM GMT

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