and saveit on the desktop. Then double click on it(Fix_download.exe).
You may have to allow the program to download filesfrom the web!
The program download the necessary cleaning programs. Once the program is downloaded, there will be a folder on your desktop named Fix.– if the instructions not automatically opens, so double-click "FIX_manual.htm" in Fix folder.
Please follow the instructions and copy the logs here, in this Topic.
Note : Fix_download.exeis detected by some antivirus programsas a "RiskTool" /infection; it is not a virus. Antivirus programs cannot distinguish between "good" and "malicious" use of such programs, therefore they may alert the user.
If necessary, temporarily disable your anti-virus, real-time protection before downloading
Before you provide them, we ask that you remove any P2P/file sharing programs if you have any, and this includes Bit Torrent software, before we clean your computer.