No problem Touch, I figured I'd let you know so the next time someone has those symptoms they can get help right away - this was a particularly nasty piece of malware.. :( Anyways, thanks for the hel ...

Hey touch, not to discredit your advice but I was doing some independent research at the same time and I fixed the problem. SYMPTOMS: Can't open common programs (ex. word, firefox, msn) and get th ...

Thanks touch but I tried running them as administrator and even in compatibility mode but they don't work even though they did before the malware.. Any other things you can think of?

The problem is that I get the error message "a problem caused the program to stop working correctly. please close the program" when starting up many common programs.. ex. ms word, msn, firefox, ...

Hey touch yep malwarebyte knocked it out :) Excellent program. I haven't tried starting my laptop in safe-mode yet but other than that all my original symptoms have been cured :D However, I have a ...