We use cookies to ensure that we give you the best experience on our website. By continuing to browse, we are assuming that you have no objection in accepting cookies. You can change your cookie settings at any time.

Brukerstøtte hele døgnet, alle dager

Vi er klare til å hjelpe deg med ethvert problem med Internett-sikkerheten.

Uansett om du velger direktesamtale eller e-post, kan du stole på at våre eksperter vil gi deg raske svar på spørsmålene dine.

Start direktesamtale Send e-post

 

 

KNOWN ISSUES

For problems you may be encountering with BullGuard 9.0, please consult this list of known issues that we are currently trying to solve permanently or provide answers, fixes or workarounds for.

 

 

dottedLine

 

 

GENERAL

Issue 1. I've installed BullGuard and its icon does appear in the system tray. But when I click it, BullGuard's console doesn't come up. Read more...

 

dottedLine

 

UPDATES & WEBSERVICE

Issue 1. I get this error when I try to login with BullGuard: "Couldn't connect to webservice". Read more...

Issue 2. I downloaded an important update for BullGuard which required a reboot. After I restart my machine, BullGuard downloads the same update again and gets stuck in this loop. Read more...

Issue 3. I get this error when I try to update BullGuard: "Your license is expired". Read more...

 

dottedLine

 

 

ANTIVIRUS-ANTISPYWARE

No issues.

 

dottedLine

 


FIREWALL

Issue 1. I cannot access the Internet unless I switch off BullGuard's firewall. How can I configure it to solve this? Read more...

 

Issue 2. I want to use the Cisco VPN client, but my system freezes while connecting to the remote host. Read more...

 

Issue 3. I cannot synchronize my Windows Mobile phone in Windows Mobile Device Center unless I disable the BullGuard firewall. Read more...

 

dottedLine

 


SPAMFILTER

Issue 1. When I open MS Office Outlook, I get the message: "A program is trying to access e-mail addresses you have stored in Outlook. Do you want to allow this?". Is this caused by BullGuard? Read more...

 

Issue 2. I can't see BullGuard's Spamfilter toolbar in my email client. Read more...

 

Issue 3. BullGuard's Spamfilter plugin is found to be incompatible with Thunderbird 3.0.1 and the Spamfilter toolbar is not shown. Read more...

 

Issue 4. I want to stop using BullGuard's Spamfilter footer in the emails I send, but the option is greyed out. Read more...

 

dottedLine

 


BACKUP

Issue 1. I want to do a backup on a drive in my network, but BullGuard doesn't copy the files to the location I specify.

Read more...

 

dottedLine

 

 

SUPPORT

No issues.

 

 

 

If you did not find the solution you were looking for, please feel free to contact our Support.

 

Ask Red Live Red Top of page
Brukerstøtte hele døgnet, alle dager

 


Vår engasjerte brukerstøtte er her for deg med lett forståelige ekspertråd hele døgnet, alle dager, både på engelsk og andre språk ved bestemte tidspunkter.


Få hjelp nå


Oppgrader / forny

 


Bruker du allerede BullGuard?


Vi vil at du skal ha glede av produktene våre!


Oppgrader Forny

 
Mer