BullGuard, specialists in user-friendly PC & Mobile security solutions, today made public the performance of BullGuard Support in the first 3 quarters of 2007.

BullGuard Support is an integral part of all BullGuard products. BullGuard users get 24/7 free access to BullGuard Support, either through email or via instant live chat. The people behind this service are BullGuard's own highly-skilled operators, Microsoft Certified Professionals with solid experience in solving security-related issues.

The numbers for 2007 so far show that:

* A majority of 80% of BullGuard users preferred email over live chat

* Over 90% of all emails were answered within 1 hour, 98% within 90 minutes

* The average waiting time for the live chat was 20 seconds

Ovidiu Anton, BullGuard’s Head of Support, said: “We are happy with these numbers, but we are never satisfied. No matter how good a product is, a number of users will always be in need of clarifications on product functionality. The main task of BullGuard Support is therefore to make sure that people get the most out of their BullGuard experience.”

Mr. Anton added: “Especially when it comes to delicate matters like protecting personal data on a PC, it is every company’s obligation to provide people with swift and adequate responses to their questions. At BullGuard, it’s real people providing real help."

About BullGuard
BullGuard specializes in PC & mobile security solutions for home-users and small-businesses, emphasizing technical excellence, ease-of-use and customer-care.

BullGuard is committed to providing simple, cost-effective, integrated security solutions that provide users with first-class protection from computer viruses and intruders.

BullGuard has offices in the United Kingdom, Australia, Romania and Denmark.

For more information

Benjamin Verduijn

Press and Technology Consultant

BullGuard Ltd

benjamin@bullguard.com