Activate, administer, switch and upgrade BullGuard Accounts.
All accounts are kept in our database to which BullGuard will connect and read the subscription details. Depending on your subscription, you will have access to either all modules of the BullGuard application or to specific modules only, such as Spamfilter or Backup.
Through the Account tab in the Home section you can interact directly with your BullGuard subscription and will be able to change the logged-in user, to upgrade your subscription, to renew it or to extend subscription time by adding licence keys.
Your BullGuard subscription username is the e-mail address displayed in the Change user section.
Your BullGuard account
Change user
The user currently logged in is shown in the Change user section and on the Home page of the BullGuard interface. Clicking on the Change user button will display the Login window where you can re-log with your account details or with a new BullGuard account. If you reset or change the password, you will ned to log in again with the new account details.
Registration process
Note that the registration process is applicable only when you first install BullGuard on the computer. If another version was previously installed on the computer, the register option will be grayed out.
All BullGuard accounts are protected by a username and a password which you are asked to create when registering for the first time. The username must be a valid e-mail address to which all BullGuard related e-mails (including payment confirmations) will be sent.
Protect Settings with password: Allows BullGuard to restrict access to some areas and ask for the user account password confirmation whenever accessed:
- Home and Spamfilter section settings are password protected
- Turning off the BullGuard Spamfilter module will ask for password confirmation
- Closing BullGuard from the System Tray icon (right click and select Exit) will ask for password confirmation.
When you try to access one of the above sections, BullGuard will ask for the password once and within a specified period you will not be asked for the password again. When the “no password request” period expires, you will be prompted for your password again. Also, closing and restarting BullGuard will reset the password lock timer.
You can enable or disable this option when you first login / register an account or, afterwards, from the Home Status and Settings section.
Account options allow you to choose whether you want BullGuard to log in automatically at the next startup by using the provided account details (Login automatically option) and to setup your proxy server details if necessary (I use a proxy connection option).
The View privacy policy allows you to read out private data collection and processing policies and shows that BullGuard is compliant with today’s standards in personal information management laws and agreements.
Password recovery
Another reason for using valid e-mail addresses is the password recovery process which will send an automatic e-mail through which you will be able to reset your lost password. You will need to undergo this password recovery procedure as the Support Team does not have access to your password and due to data privacy laws will not reset the password.
Recovering your password step by step
Step 1
Click on the Recover password button. This will open the BullGuard password recover webpage. You will need to write down and confirm the e-mail address used for your BullGuard account. Entering the code presented in the image is necessary to prevent malicious applications from spamming the password recovery form. You need to type the characters in the image exactly how they appear and with caps if necessary.
Step 2
After clicking Submit, a confirmation message appears to notify you that an e-mail was sent to the e-mail address used in the recovery form.
Step 3
The e-mail contains a link that will allow you to reset the password to your liking. BullGuard employs this method to ensure that only the owner of the e-mail account (and of the BullGuard account respectively) has the ability to reset the password. Even if somehow your BullGuard username falls into the wrong hands, no one but the owner of the e-mail account can reset the password. Click on the LINK hyperlink in the e-mail to reach the password reset form. The e-mail address used in the previous step will appear in the TO: field in the e-mail.
Step 4
After clicking the hyperlink in the e-mail, a new browser window will open with the password reset form. Fill in the e-mail address you used for the BullGuard account and choose a new password for your account. You need to type the password once again to confirm it and to avoid any spelling mistakes. Click on the Submit button when finished.
Step 5
A new window will appear as soon as you press Submit notifying you that the process has completed successfully.
Step 6
After resetting the password, you will need to log in to the BullGuard application again. Simply click the Change User button in the Your BullGuard account tab and enter the subscription details accordingly.
Renew and Upgrade
These options allow you to either purchase or upgrade a paid BullGuard subscription. When clicking on either button, you will be taken to the BullGuard Webshop page.