We use cookies to ensure that we give you the best experience on our website. By continuing to browse, we are assuming that you have no objection in accepting cookies. You can change your cookie settings at any time.

Serviço de suporte 24 horas por dia, 7 dias por semana

Estamos prontos para ajudar com qualquer problema de segurança na Internet.

Quer opte por entrar em contato via Chat ao Vivo ou via e-mail, você pode contar com nossa equipe de especialistas para fornecer respostas rápidas para suas dúvidas.

 

 

How to remove viruses manually

In rare instances, BullGuard is not able to remove an infected file automatically.

 

Note: This guide is for BullGuard v8.0. If you are using Windows Vista, choose the following guide: BullGuard v8.0 for Vista.

 

 

info_button Why BullGuard cannot remove some infected files

 

 

We have created a number of user-friendly guides in order to help you remove infected files manually in an easy and understandable way.

 

 

Email archives - Learn how to remove an infected file in email archives.

 

info_button How do I recognise an infected file in mail archives

 

The detected virus is placed inside an archive-file or packed file. An archive/packed file is basically 1 file containing a bunch of other files. The most common example is your email archive: most mail-programs use 1 file, which contains all the mails you sent and received. Outlook, Outlook Express, Thunderbird and Eudora are examples of mail-programs using an archive-file to store

all emails.

 

System Restore - Learn how to remove an infected file in System Restore's folder.

 

info_button How do I recognise an infected file in System Restore

 


Quarantine - Learn how to remove quarantined files.

 

info_button How do I recognise quarantine files

 

Boot viruses - Learn how to remove boot viruses.

 

info_button How do I recognise boot viruses

 

Temporary files - Learn how to remove temporary files.

 

info_button Why should I remove temporary files

 

 

If you did not find the solution you were looking for, please feel free to contact our Support.

 

Ask Red Live Red Top of page

 

 

 

 

 

 

Suporte 24 horas por dia, 7 dias por semana

 


Nossa dedicada equipe de suporte está pronta para ajudar fornecendo o conselho de especialistas, quer seja em inglês, 24 horas por dia/7 dias por semana, ou em outros idiomas, durante intervalos específicos.


Obtenha ajuda agora


Atualizar / Renovar

 


Você já usa o BullGuard?


Queremos que você aproveite ao máximo nossos produtos!


Atualizar Renovar