FREQUENTLY ASKED QUESTIONS

Problems with your BullGuard Mobile, or just curious? Click the questions on the left to see the answers to the most common questions that people ask about BullGuard Mobile.

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If you do not find what you're looking for, please try our online antivirus forum where you can browse through lists of questions asked and answers about BullGuard or even post your own!

You can also ask us a question directly.

About mobile antivirus software

I have a mobile device, but does it need antivirus protection?

What should I do if I need antivirus protection for my device?

How do I know if I am infected?

How does BullGuard Mobile Antivirus work?

What is the difference between BullGuard Internet Security and BullGuard Mobile Antivirus?

 
BullGuard Mobile subscription issues

OK, I bought BullGuard Mobile, how do I manage my subscription?

I have just purchased BullGuard Mobile, but it keeps telling me it's still a trial version. What do I do?

What happens when my free copy of BullGuard Mobile expires?

What happens after I purchase BullGuard Mobile?

How do I recover BullGuard Mobile?

 
BullGuard Mobile virus issues

Am I 100% safe against viruses with BullGuard Mobile?

How can I protect my mobile device more effectively against viruses?

Why can't BullGuard Mobile disinfect or delete a virus found on my system?

What is the File Monitor?

Can I install and use BullGuard Mobile on a system that is already infected?

 
Setting up and using BullGuard Mobile

What devices does BullGuard Mobile work on?

What is the difference between a Pocket PC and a Smartphone?

Why should I update BullGuard Mobile?

How frequently does BullGuard Mobile update?

I want to log in with a different user account, but it logs in automatically! What do I do?

How do I change my BullGuard Mobile username or password?

How do I uninstall BullGuard Mobile?

What is the difference between the trial version and the paid one?

Support basics

What type of support do you provide?

How much does support cost?

What languages is support available in?

What is your response time?

Live Support is down, what do I do?