arrow_readmore Guides  

 

       Activation of BullGuard

       Back up data

       Change username or password

       Change user

       Get support

       Installation

       Renew subscription

       Scanning

       Update

       Uninstall

       Virus Removal

 

  arrow_readmore Live Support  

  arrow_readmore Ask Us a Question

 

 

 How to remove viruses manually

 

In rare instances, BullGuard is not able to remove an infected file automatically.

 

info_button  Why BullGuard cannot remove some infected files

 

 

We have created a number of user-friendly guides in order to help you remove infected files manually in an easy and understandable way.

 

 

Email archives - Learn how to remove an infected file in email archives.

 

info_button  How do I recognise an infected file in mail archives

 

The detected virus is placed inside an archive-file or packed file. An archive/packed file is basically 1 file containing a bunch of other files. The most common example is your email archive: most mail-programs use 1 file, which contains all the mails you sent and received. Microsoft Outlook, Windows Mail, Thunderbird and Eudora are examples of mail-programs using an archive-file to store

all emails.

 

System Restore - Learn how to remove an infected file in System Restore's folder.

 

info_button  How do I recognise an infected file in System Restore

 


Quarantine - Learn how to remove quarantined files.

 

info_button  How do I recognise quarantine files

 

Temporary files - Learn how to remove temporary files.

 

info_button  Why should I remove temporary files

 

 

 

If you did not find the solution you were looking for, please feel free to contact our Support.

 

 Ask Red     Live Red                                                                                                                                        Top of page