WHAT IS SYSTEM RESTORE?

System Restore enables users to restore their computers to a previous state without losing personal data files (e.g.documents, graphic files, e-mail).

System Restore actively monitors system file changes and some application file changes to record or store previous versions before the changes occurred.

How to remove an infection in System Restore

In the System Restore folder, individual files cannot be deleted as this would put the integrity of the Restore archive at risk. Infections located in the System Restore folder are harmless, unless a restore point that contains the infection is used. If the infected restore point is not used, it will be soon replaced by other restore points, thereby deleting the infection.

To manually delete an infected restore point, a simple procedure can be followed (for WINDOWS XP users).

1. Click the Start button, then go to Control Panel.

2. Next, choose System and Maintenance.

3. In the next window, choose the System option.

4. If you click on the Advanced system settings you will find the System Restore options.

5. In the newly opened window, go to the System Protection tab. Uncheck all entries in the Available Disks list

(in this case is only one).

When prompted, choose the Turn System Restore Off option.

To re-enable the System Restore, follow the steps again, but check the entries in the Available Disks list.

The System Restore feature can only be turned off from an Administrator account. If you are using a limited account in Windows Vista, please contact your system administrator.

Kind regards,

The BullGuard Team

If you did not find the solution you were looking for, please feel free to contact our Support.

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