We use cookies to ensure that we give you the best experience on our website. By continuing to browse, we are assuming that you have no objection in accepting cookies. You can change your cookie settings at any time.

24/7 Support Service

We’re ready to help you out with any PC Security problem.

Whether you choose Live Chat or e-mail, you can count on our team of experts to deliver quick answers to your questions.

 

 

 How to remove temporary files

 

WHAT ARE TEMPORARY FILES?

 

A cache (folder with the temporary files) is a place to store something more or less temporarily. For instance, when you visit a web page it's stored in your browser's cache directory on your hard disk. This is done in order to speed up repeated access to the same website.

If you download something from a website and it contains an infected file, this file will also be stored in your cache on your hard disk drive. This is why we recommend that you delete all temporary Internet files or temporary system files periodically. 

 

It is recommended to periodically delete all temporary files on your computer. To delete the Temporary Internet Files and the temporary system files, please follow the guide below:

 

 

 

1- button  Open BullGuard 

 

 

 

 

Disable BullGuard's firewall and anti-virus from BullGuard's Console. Double-click the BullGuard icon

in your System Tray (bottom right corner, next to the clock):

 

 

1

 

 

2- button  Disable the BullGuard Antivirus and Firewall

 

 

 

Disable the BullGuard Antivirus from the Antivirus-Antispyware section > Protection tab > Turn it off option.

 

 

29

 

 

3 - button  Internet Explorer 7 

 

 


Open Internet Explorer go to Tools > Internet Options > General Tab > Browsing history section and press the Delete button, then the Delete files... button in the next window. 

 

 

12

 

 

11

 

 

4 - button  Disk Cleanup utility

 

 

 

Run the Disk Cleanup utility of Windows. You can find this in the Start menu > All Programs > Accessories > System Tools.

 

 

8

 

 

5 - button  Folders

 

 


Locate the two folders (Temporary Internet Files & Temp) on your harddisk using Windows Explorer and the path indicated by the vscan.log report file and empty them:

Select all the files within those folders: CTRL+A, then press the DELETE key.

 

 

6

 

 

You might not be able to see some hidden files and folders. In order to do so, please follow the next steps:

Open Windows Explorer, go to Organise > Folder and Search Options > View:

 

- Check "Show hidden files and folders"
- Uncheck "Hide protected operating system files"

 

 

13

 

 

14

 

 

9

 

 

That's it. You have now successfully removed all temporary files.

 

 

 

Best regards,

 

 

The BullGuard Team

 

 

If you did not find the solution you were looking for, please feel free to contact our Support.

 

 Ask Red     Live Red                                                                                                                                      Top of page

 

Support 24/7

 


Our dedicated Support team is here for you with expert advice in English 24/7 and other languages during specific intervals.


Get help now


Upgrade / Renew

 


Already using BullGuard?


Make sure you make the most of it!


Upgrade Renew