How to remove viruses manually
In rare instances, BullGuard is not able to remove an infected file automatically.
Why BullGuard cannot remove some infected files
We have created a number of user-friendly guides in order to help you remove infected files manually in an easy and understandable way.
Email archives - Learn how to remove an infected file in email archives.
How do I recognise an infected file in mail archives
System Restore - Learn how to remove an infected file in System Restore's folder.
How do I recognise an infected file in System Restore
Quarantine - Learn how to remove quarantined files.
How do I recognise quarantine files
Temporary files - Learn how to remove temporary files.
Why should I remove temporary files
A cache (folder with the temporary files) is a place to store something more or less temporarily. For instance, when you visit a web page, it will be stored in your browser's cache directory on your hard disk. This is done in order to speed up repeated access to the same website.
If you download something from a website and it contains an infected file, this file will also be stored in your cache on your hard disk drive. This is why we recommend that you delete all temporary Internet files or temporary system files periodically.
If you did not find the solution you were looking for, please feel free to contact our Support.
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