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BullGuard Support

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Register your Mobile Backup account



Any Mobile Backup application requires an active account. You need to register an account before using the application. Note that the registration process requires a working Internet connection.




Step 1



To get to the registration screen, you need to accept the BullGuard Mobile Backup EULA (End User Licence Agreement). Scroll down to the bottom of the page and agree to the EULA by tapping Accept. Tapping Decline will close the application.




Step 2



Once you’ve agreed to the EULA, you will be asked to register a BullGuard account, for which you need a valid e-mail address and your phone number. Also, make sure to choose your country from the dropdown list. As soon as you supply all the necessary information, click on Create/Login to create your account. Tap on Cancel to run through the registration process later.






E-mail: Since sensitive information regarding your account, Backup activities or renewals will be sent to this  e-mail address, please make sure it is valid and that you are the sole user of it, to prevent unauthorized access to any private information.


Password: please choose a password and make sure you do not share it as this will enable other people to gain access to any private information you might have backed up.


Phone Number: please provide the phone number you use for your BlackBerry device, as specified above in the image. Please note that you must write your phone number without  country code and without the international dialling prefixes: “00” or “+”.


Incorrect examples:


0044Xxxxxxxxxx (UK)

+44xxxxxxxxxx (UK)

+004xxxxxxxxxx (UK)



Correct example




Note: You can only register one trial account per device.