We use cookies to ensure that we give you the best experience on our website. By continuing to browse, we are assuming that you have no objection in accepting cookies. You can change your cookie settings at any time.

Close

BullGuard Support

We’re here 24/7 to help you.


Email our support team and we'll get back to you within 24 hours.


Managing the Safe and Blocked contacts

 

Set up and manage e-mail addresses and websites by adding them to either the safe or blocked lists.

 

All addresses from the safe contacts/domains will be automatically allowed, while all addresses from the blocked contacts/domains will be blocked. To reach this section, click on the (...) button from the Spamfilter section, choose Settings > Advanced > Edit contacts.

Safe contacts and Safe domains

 

Safe contacts

 

By adding e-mail addresses to the Safe contacts list, you will exclude any e-mails from these addresses from the Spamfilter check. It is recommended to add addresses to avoid 'false positive' detection and to make sure that you will always receive these e-mails.

 

To add the e-mail, just click on the + button and then write the e-mail address and press the OK button.

To remove it, select the e-mail address and click on the  button.

 

 

SF04.jpg

 

 

Safe domains

 

By adding an entire domain to the Safe domains list, you will exclude all e-mail addresses from that domain from the Spamfilter check. It is recommended to add the domain to make sure the e-mails will not be subject to any 'false positive' detection.

 

To add a domain to the list, click on the + button, enter the domain name and click on the OK button. To remove it, select the domain and click on the  button.

 

 

SF06.jpg

Blocked contacts and Blocked domains

 

Blocked contacts

 

When you add an e-mail address to the Blocked contacts list, the Spamfilter will always redirect those e-mails to the spam folder without any further checks.

 

To add the e-mail, just click on the + button and then write the e-mail address and press the OK button. To remove it, select the e-mail address and click on the  button.

 

 

SF05.jpg

 

 

Blocked domains

 

By adding a domain to the Blocked domains list, all e-mails coming from that domain will be automatically sent to the spam folder without any further checks.

 

To add a domain to the list, click on the + button, enter the domain name and click on the OK button. To remove it, select the domain and click on the button.

 

 

SF07.jpg

Bulk contacts

By adding an e-mail address in the Bulk contacts list, all e-mails comming from, or impersonating that e-mail address, will be blocked.

 

This feature helps filter out messages that appear to be comming from a particular e-mail address, but are in fact not being sent from that address.

 

To add a domain to the list, click on the + button, enter the domain name and click on the OK button.

 

To remove it, select the domain and click on the button.

 

 

SF08.jpg






00: 00: 00: 00
Days Hours Minutes Seconds
Close