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BullGuard Support

Vi står redo att hjälpa dig dygnet runt


Skicka ett e-postmeddelande till vårt Support Team och vi kontaktar dig inom 24 timmar.


Welcome to BullGuard Internet Security Help


Here's a description of what you can expect to find in the help file.



 

Introduction to BullGuard


BullGuard is complete, award-winning Internet Security with constant security software updates. BullGuard's design is created exclusively for the everyday user, and puts simplicity and ease-of-use first. BullGuard protects you from online threats like identity theft, credit card fraud, hackers, spam, viruses and spyware, and includes Backup for your valued files, photos and music.


Introduction to Internet Security


The term ‘internet security’ is used to describe software which protects your computer, the data on it and ultimately yourself from being exploited online. Internet security is generally speaking a compilation of different types of security tools, such as antivirus, spamfilters, firewalls and antispyware software. These tools protect you from system crashes and prevent criminals from getting at your personal information and abusing it to´for instance empty your bank account or incur debts in your name.



 

Nice to know

 

Easy to use


All the functionalities you need are just one click away from the BullGuard interface. This makes it easy to check the security status of your computer and perform manual scans, get the latest protection updates, run backup of your files, and getting hold of Support.

24/7 Live Support


From time to time you may need help and support. We've built quick access to our Live Support team right into the BullGuard interface. You get personal assistance through e-mail and Live Chat 24/7, and if you're worried about being able to explain what your problem is, and whether you'll be able to understand and act on the advice our Support Team gives you, don't be! First of all, our supporters are very good at helping you out, regardless of your technical know-how. Secondly, you always have the option of giving a BullGuard Support employee temporary access to your computer. That's as close to having a repair man come by and fiddle with your machine as it gets.

3 PC licence


BullGuard is created to suit the needs of a modern household. With a 3 PC licence, your subscription allows you to install BullGuard on your children's' computer and on your laptop. If you want to install BullGuard on other computers, simply go to www.bullguard.com/my-account, log in with your BullGuard user name and password, and follow the download and install Guide.

Remote access


With BullGuard you've got secure online access to your files from any computer, anywhere. Storing your files on BullGuard's Online Backup drive provides you with access to them from any computer with Internet access – a great tool if you want to show mum and dad the latest snaps of their grandchildren, and forgot to bring either! You can of course also transfer your files to removable storage devices like CDs or USB memory sticks.

Your BG account – not device dependant


Your BullGuard account is not device dependant. This means that you can access your BullGuard account from any device with internet access by simply going to www.bullguard.com/my-account, and log in with your BullGuard user name and password. From your BullGuard account you can access your Online Backup and view or retrieve the files you have stored there. You can also contact BullGuard Support if you experience issues which block your internet access on the computer you have installed BullGuard on.






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