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FREQUENTLY ASKED QUESTIONS

Problems with your BullGuard, or just curious? Click the questions on the left to see the answers to the most common questions that people ask about BullGuard.

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If you do not find what you're looking for, please try our online antivirus forum where you can browse through lists of questions asked and answers about BullGuard or even post your own!

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BullGuard subscription issues

How many computers can I use a BullGuard subscription on?

OK, I bought BullGuard, how do I manage my subscription?

I have just purchased BullGuard, but it keeps telling me it's still a trial version. What do I do?

What is the difference in the price of subscriptions?

How can I renew my subscription?

What happens when my free copy of BullGuard expires?

What happens after I purchase BullGuard?

Which payment options do I have for purchasing BullGuard?

How do I recover BullGuard?

BullGuard virus issues

Questions about BullGuard 8.5

What's new in BullGuard 8.5?

Do I have to pay for the upgrade?

Is BullGuard 8.5 available in my language?

Does BullGuard 8.5 work on 64-bit Windows or Vista?

Can I use BullGuard 8.5 with my current account?

Setting up and using BullGuard

Is it recommendable to use two antivirus or firewall products or more on the same system?

Why does BullGuard keep asking me questions about programs that want to access the Internet?

Does BullGuard work on servers?

Who is scanning my ports and what is MAC address spoofing?

How can I update BullGuard?

How frequently does BullGuard update?

How can I improve the speed on my computer?

I want to change the user of BullGuard, but it logs in automatically! What do I do?

How do I change my BullGuard username or password?

How do I uninstall BullGuard?

Will my BullGuard work if I use a proxy?

What is the difference between the trial version and the paid one?

Where can I find the End-User License Agreement ?

Support basics

What type of support do you provide?

How much does support cost?

What languages is support available in?

What is your response time?

Live Support is down, what do I do?