Fake texts claiming to be from the UK’s NatWest bank stating that ‘a new device has been registered’ with your account are circulating. The texts provide a link for a recipient to follow. The text is convincing because it doesn’t contain obvious mistakes such as poor grammar or misspellings.

But if you follow the link it will take you through to a phishing website which will ask for your personal banking information.

These text messages scams, leading to fake websites, have become increasingly common. They aim to replicate genuine text messages from legitimate businesses, including banks.

The scammers aim is simple, get a victim to part with information such as payment card numbers and online banking access codes.
  • Never give your online banking PIN, password, card reader codes or mobile app codes to anyone via text.
  • Do not phone the number included in the message, criminals on the other end might persuade you to give away personal information. You will always find the correct number on the official bank website.
  • If you have already clicked on a suspicious link, run a scan with your antivirus software to check your device for any malicious software.
  • Make sure you have proven anti-virus software on your device to keep it secure.
Identity theft scam

What do you thinker cyber scammers do when they get your personal payment card details? Fraud, opening accounts in your name and in some cases even applying for loans are just some of the things they will get up to.

They’re also using another trick, opening an account in your name with an online retailer, ordering goods and having them sent to your home.

Within minutes of the parcel arriving, you receive a knock on your door, it’s a man in a high-vis jacket. A ‘courier’ van is parked outside and the man says a parcel has been delivered to you by mistake and he needs to reclaim it.

By using stolen personal details to open a credit account with a retailer, fraudsters can order high-value goods, intercept the delivery and get away with little trace, leaving you to pick up the bill.

The cases in which scammers are intercepting parcels suggest they probably received delivery updates to a phone or email they registered when opening the retail account in your name.
  • It’s one to watch out for and if it does happen then you need to take the name of the retailer who sent the parcel, contact them and tell them someone has fraudulently opened an account in your name.
  • You also need to contact your bank or payment card company and also inform them that you’re details are being used by criminals.