At a loss, can't even give you any clues

Posted 6/29/2015 6:00 PM
#124269
User avatar

arwenevenstar Advanced member

Date Joined Nov 2016
Total Posts: 44
We have a new desktop - 3 months old. Started to really slow up so did the usual clean-ups: scanned using avast, malware bytes, CCleaner. Started to get worse did the same again plus system mechanic. Booted up a week ago and screen would load on "Diagnosing PC" for 3hrs, then I would get a screen saying it could not load, and gave me the option to restart, just did the same.

Tried to re-install windows ... wouldn't recgonise it turns out the C: root directory had been wiped clean, no idea how ... finally managed to re-install Windows and I am on the pc now .... but I am not sure if this problem is fixed or not? I am scared to touch it LOL
Posted 6/30/2015 2:09 PM
#124270
User avatar

Dickens Advanced member

Date Joined Nov 2016
Total Posts: 273
Is the desktop under warranty? At three months old it should be.

I suggest returning it to the supplier for them to have look at it.
Posted 6/30/2015 2:57 PM
#124271
User avatar

arwenevenstar Advanced member

Date Joined Nov 2016
Total Posts: 44
Oh, I'm not sure - good point. Will check. For now here is my log:



-=[SYSTEM SUMMARY]=-
--------------------

Host Name: BRONWYNPC
OS Name: Microsoft Windows 8.1
OS Version: 6.3.9600 N/A Build 9600
OS Manufacturer: Microsoft Corporation
OS Configuration: Standalone Workstation
OS Build Type: Multiprocessor Free
Registered Owner: BronwynZada
Registered Organization:
Product ID: 00258-90007-28016-AAOEM
Original Install Date: 6/28/2015, 1:42:09 PM
System Boot Time: 6/29/2015, 2:02:45 PM
System Manufacturer: MSI
System Model: Z1-7641
System Type: x64-based PC
Processor(s): 1 Processor(s) Installed.
[01]: AMD64 Family 21 Model 2 Stepping 0 AuthenticAMD ~3800 Mhz
BIOS Version: American Megatrends Inc. V17.18B3, 3/13/2014
Windows Directory: C:\Windows
System Directory: C:\Windows\system32
Boot Device: \Device\HarddiskVolume1
System Locale: en-us;English (United States)
Input Locale: en-us;English (United States)
Time Zone: (UTC-08:00) Pacific Time (US & Canada)
Total Physical Memory: 8,190 MB
Available Physical Memory: 5,902 MB
Virtual Memory: Max Size: 10,110 MB
Virtual Memory: Available: 7,478 MB
Virtual Memory: In Use: 2,632 MB
Page File Location(s): C:\pagefile.sys
Domain: WORKGROUP
Logon Server: \\BRONWYNPC
Hotfix(s): 17 Hotfix(s) Installed.
[01]: KB2899189_Microsoft-Windows-CameraCodec-Package
[02]: KB2894179
[03]: KB2894853
[04]: KB2898871
[05]: KB2909210
[06]: KB2909921
[07]: KB2919355
[08]: KB2922229
[09]: KB2931366
[10]: KB2939087
[11]: KB2961908
[12]: KB2962123
[13]: KB2964757
[14]: KB2975061
[15]: KB2980654
[16]: KB3021910
[17]: KB3074219
Network Card(s): 2 NIC(s) Installed.
[01]: Realtek PCIe GBE Family Controller
Connection Name: Ethernet
Status: Media disconnected
[02]: 802.11n USB Wireless LAN Card
Connection Name: Wi-Fi
DHCP Enabled: Yes
DHCP Server: 192.168.1.254
IP address(es)
[01]: 192.168.1.102
[02]: fe80::6c8b:9d18:eeba:fd5d
[03]: 2602:306:3615:e540:40a7:fd8d:a7e4:7099
[04]: 2602:306:3615:e540:6c8b:9d18:eeba:fd5d
[05]: 2602:306:3615:e540::44
Hyper-V Requirements: VM Monitor Mode Extensions: Yes
Virtualization Enabled In Firmware: Yes
Second Level Address Translation: Yes
Data Execution Prevention Available: Yes

----------------------------------------------------------------------------


-=[RUNNING PROCESSES]=-
-----------------------
Image Name PID Session Name Session# Mem Usage
========================= ====== ================ ======== ============

atieclxx.exe 676 Console 1 7,176 K
atiesrxx.exe 84 Services 0 3,348 K
AvastSvc.exe 1208 Services 0 53,424 K
avastui.exe 3396 Console 1 27,228 K
AvastVBoxSVC.exe 2260 Services 0 14,012 K
CCC.exe 3784 Console 1 20,164 K
chrome.exe 3192 Console 1 95,772 K
chrome.exe 3244 Console 1 94,628 K
chrome.exe 3432 Console 1 115,332 K
cmd.exe 2628 Console 1 2,512 K
conhost.exe 1048 Console 1 4,220 K
csrss.exe 492 Services 0 3,788 K
csrss.exe 624 Console 1 7,008 K
dasHost.exe 1868 Services 0 12,772 K
dwm.exe 904 Console 1 37,192 K
explorer.exe 1976 Console 1 110,804 K
Fuel.Service.exe 1788 Services 0 12,280 K
lsass.exe 672 Services 0 9,984 K
MOM.exe 3476 Console 1 7,560 K
ngservice.exe 2984 Services 0 3,488 K
RuntimeBroker.exe 3464 Console 1 10,320 K
SearchFilterHost.exe 3804 Services 0 4,212 K
SearchIndexer.exe 2940 Services 0 19,692 K
SearchProtocolHost.exe 2136 Services 0 7,164 K
services.exe 660 Services 0 5,780 K
smss.exe 408 Services 0 1,036 K
sort.exe 3288 Console 1 120 K
spoolsv.exe 1568 Services 0 16,924 K
svchost.exe 296 Services 0 29,684 K
svchost.exe 356 Services 0 74,512 K
svchost.exe 424 Services 0 18,108 K
svchost.exe 736 Services 0 103,784 K
svchost.exe 788 Services 0 10,672 K
svchost.exe 836 Services 0 6,924 K
svchost.exe 1028 Services 0 31,632 K
svchost.exe 1604 Services 0 23,576 K
svchost.exe 2612 Services 0 8,092 K
svchost.exe 3896 Services 0 4,932 K
System 4 Services 0 4,332 K
System Idle Process 0 Services 0 24 K
SystemSettings.exe 760 Console 1 64,136 K
taskeng.exe 3252 Services 0 4,488 K
taskhost.exe 4008 Services 0 17,848 K
taskhostex.exe 2496 Console 1 9,984 K
tasklist.exe 1664 Console 1 5,432 K
TiltWheelMouse.exe 3316 Console 1 5,532 K
TiWorker.exe 4024 Services 0 331,368 K
TrustedInstaller.exe 3928 Services 0 5,020 K
unsecapp.exe 3572 Console 1 5,176 K
VSSVC.exe 3864 Services 0 6,056 K
wininit.exe 604 Services 0 3,536 K
winlogon.exe 716 Console 1 7,800 K
WmiPrvSE.exe 1068 Services 0 5,320 K
WmiPrvSE.exe 3140 Services 0 12,748 K
WSHost.exe 2208 Console 1 20,704 K
WWAHost.exe 1780 Console 1 1,256 K

----------------------------------------------------------------------------


-=[INSTALLED SOFTWARE]=-
------------------------
AMD Fuel
ccc-utility64
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.50727
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.50727

----------------------------------------------------------------------------


-=[INSTALLED SOFTWARE x32]=-
----------------------------
AMD Catalyst Control Center
Avast Free Antivirus
Catalyst Control Center
Catalyst Control Center - Branding
Catalyst Control Center InstallProxy
Catalyst Control Center Localization All
CCC Help Chinese Standard
CCC Help Chinese Traditional
CCC Help Czech
CCC Help Danish
CCC Help Dutch
CCC Help English
CCC Help Finnish
CCC Help French
CCC Help German
CCC Help Greek
CCC Help Hungarian
CCC Help Italian
CCC Help Japanese
CCC Help Korean
CCC Help Norwegian
CCC Help Polish
CCC Help Portuguese
CCC Help Russian
CCC Help Spanish
CCC Help Swedish
CCC Help Thai
CCC Help Turkish
Google Chrome
Google Toolbar for Internet Explorer
Google Toolbar for Internet Explorer
Google Update Helper
Google Update Helper
Malwarebytes Anti-Malware version 2.1.6.1022
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.50727
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.50727
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.50727
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.50727

----------------------------------------------------------------------------


List of 64 bit Executable files in C:\Program Files
----------------------------------------------------
C:\Program Files\AMD\CCC2\Install\ccc2_install.exe
C:\Program Files\ATI Technologies\ATI.ACE\Fuel\Fuel.Service.exe
C:\Program Files\AVAST Software\Avast\ashQuick.exe
C:\Program Files\AVAST Software\Avast\ashUpd.exe
C:\Program Files\AVAST Software\Avast\asulaunch.exe
C:\Program Files\AVAST Software\Avast\aswAraSr.exe
C:\Program Files\AVAST Software\Avast\aswChLic.exe
C:\Program Files\AVAST Software\Avast\aswRunDll.exe
C:\Program Files\AVAST Software\Avast\aswWrcIELoader32.exe
C:\Program Files\AVAST Software\Avast\aswWrcIELoader64.exe
C:\Program Files\AVAST Software\Avast\AvastEmUpdate.exe
C:\Program Files\AVAST Software\Avast\AvastSvc.exe
C:\Program Files\AVAST Software\Avast\avastui.exe
C:\Program Files\AVAST Software\Avast\avBugReport.exe
C:\Program Files\AVAST Software\Avast\avHandleService.exe
C:\Program Files\AVAST Software\Avast\BrowserCleanup.exe
C:\Program Files\AVAST Software\Avast\CrtCheck64.exe
C:\Program Files\AVAST Software\Avast\RegSvr32.exe
C:\Program Files\AVAST Software\Avast\RegSvr64.exe
C:\Program Files\AVAST Software\Avast\sched.exe
C:\Program Files\AVAST Software\Avast\SetupInf64.exe
C:\Program Files\AVAST Software\Avast\VisthAux.exe
C:\Program Files\AVAST Software\Avast\ng\aswSfLoader.exe
C:\Program Files\AVAST Software\Avast\ng\mftutil.exe
C:\Program Files\AVAST Software\Avast\ng\ngservice.exe
C:\Program Files\AVAST Software\Avast\ng\ngtool.exe
C:\Program Files\AVAST Software\Avast\ng\vbox\aswFe.exe
C:\Program Files\AVAST Software\Avast\ng\vbox\aswVBoxClient.exe
C:\Program Files\AVAST Software\Avast\ng\vbox\AvastVBoxSVC.exe
C:\Program Files\AVAST Software\Avast\ng\vbox\additions\VBoxService.exe
C:\Program Files\AVAST Software\Avast\ng\vbox\additions\VBoxTray.exe
C:\Program Files\AVAST Software\Avast\OpenVPN\openvpn.exe
C:\Program Files\AVAST Software\Avast\OpenVPN\driver\win64\ndis6\tapinstall.exe
C:\Program Files\AVAST Software\Avast\RescueDisk\aswShMin.exe
C:\Program Files\AVAST Software\Avast\RescueDisk\AvastPE2.exe
C:\Program Files\AVAST Software\Avast\setup\aswOfferTool.exe
C:\Program Files\AVAST Software\Avast\setup\avBugReport.exe
C:\Program Files\AVAST Software\Avast\setup\instup.exe
C:\Program Files\AVAST Software\Avast\setup\Inf\x64\aswBoot.exe
C:\Program Files\Common Files\microsoft shared\ink\FlickLearningWizard.exe
C:\Program Files\Common Files\microsoft shared\ink\InputPersonalization.exe
C:\Program Files\Common Files\microsoft shared\ink\mip.exe
C:\Program Files\Common Files\microsoft shared\ink\ShapeCollector.exe
C:\Program Files\Common Files\microsoft shared\ink\TabTip.exe
C:\Program Files\Common Files\microsoft shared\MSInfo\msinfo32.exe
C:\Program Files\Internet Explorer\iediagcmd.exe
C:\Program Files\Internet Explorer\ieinstal.exe
C:\Program Files\Internet Explorer\ielowutil.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Windows Defender\MpCmdRun.exe
C:\Program Files\Windows Defender\MpUXSrv.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\Program Files\Windows Defender\NisSrv.exe
C:\Program Files\Windows Journal\Journal.exe
C:\Program Files\Windows Journal\PDIALOG.exe
C:\Program Files\Windows Mail\wab.exe
C:\Program Files\Windows Mail\wabmig.exe
C:\Program Files\Windows Mail\WinMail.exe
C:\Program Files\Windows Media Player\setup_wm.exe
C:\Program Files\Windows Media Player\wmlaunch.exe
C:\Program Files\Windows Media Player\wmpconfig.exe
C:\Program Files\Windows Media Player\wmplayer.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Windows Media Player\wmprph.exe
C:\Program Files\Windows Media Player\wmpshare.exe
C:\Program Files\Windows Media Player\WMPSideShowGadget.exe
C:\Program Files\Windows NT\Accessories\wordpad.exe
C:\Program Files\Windows Photo Viewer\ImagingDevices.exe

----------------------------------------------------------------------------


List of 32 bit Executable files in C:\Program Files (x86)
----------------------------------------------------
C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CCC.exe
C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CCCInstall.exe
C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLI.exe
C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\installShell.exe
C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\installShell64.exe
C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\LOG.exe
C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\MMLoadDrv.exe
C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\MMLoadDrvPXDiscrete.exe
C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\SLSTaskbar.exe
C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\SLSTaskbar64.exe
C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\amd64\CLIStart.exe
C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\x86\CLIStart.exe
C:\Program Files (x86)\ATI Technologies\ATI.ACE\MOM-InstallProxy\MOM.InstallProxy.exe
C:\Program Files (x86)\Common Files\Microsoft Shared\Ink\pipanel.exe
C:\Program Files (x86)\Common Files\Microsoft Shared\Ink\TabTip32.exe
C:\Program Files (x86)\Common Files\Microsoft Shared\MSInfo\msinfo32.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\43.0.2357.130\delegate_execute.exe
C:\Program Files (x86)\Google\Chrome\Application\43.0.2357.130\nacl64.exe
C:\Program Files (x86)\Google\Chrome\Application\43.0.2357.130\Installer\chrmstp.exe
C:\Program Files (x86)\Google\Chrome\Application\43.0.2357.130\Installer\setup.exe
C:\Program Files (x86)\Google\Common\Google Updater\GoogleUpdaterService.exe
C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbarUser_32.exe
C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbarUser_64.exe
C:\Program Files (x86)\Google\Google Toolbar\Component\GoogleToolbarManager_BA9226F4C70BECC2.exe
C:\Program Files (x86)\Google\Google Toolbar\Component\GoogleToolbarUser_32_52E818EF81C83A9B.exe
C:\Program Files (x86)\Google\Google Toolbar\Component\GoogleToolbarUser_64_4D9709C1FA1422BA.exe
C:\Program Files (x86)\Google\Google Toolbar\Component\GoogleUpdaterService_B33FC4DD36A473C6.exe
C:\Program Files (x86)\Google\Google Toolbar\Component\GoogleUpdateSetup_5CC4B0F53D73AD88.exe
C:\Program Files (x86)\Google\Google Toolbar\Component\SearchWithGoogleUpdate_6F4EEAE8D7FCDAD8.exe
C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
C:\Program Files (x86)\Google\Update\1.3.27.5\GoogleCrashHandler.exe
C:\Program Files (x86)\Google\Update\1.3.27.5\GoogleCrashHandler64.exe
C:\Program Files (x86)\Google\Update\1.3.27.5\GoogleUpdate.exe
C:\Program Files (x86)\Google\Update\1.3.27.5\GoogleUpdateBroker.exe
C:\Program Files (x86)\Google\Update\1.3.27.5\GoogleUpdateComRegisterShell64.exe
C:\Program Files (x86)\Google\Update\1.3.27.5\GoogleUpdateOnDemand.exe
C:\Program Files (x86)\Google\Update\1.3.27.5\GoogleUpdateSetup.exe
C:\Program Files (x86)\Google\Update\1.3.27.5\GoogleUpdateWebPlugin.exe
C:\Program Files (x86)\Google\Update\Download\{430FD4D0-B729-4F61-AA34-91526481799D}\1.3.27.5\GoogleUpdateSetup.exe
C:\Program Files (x86)\Google\Update\Download\{8A69D345-D564-463C-AFF1-A69D9E530F96}\43.0.2357.130\43.0.2357.130_chrome_installer.exe
C:\Program Files (x86)\Google\Update\Download\{F69EABDD-A4BB-4555-BE7E-1EA5F59BBA24}\0.0.0.0\googletoolbarinstaller_en_signed.exe
C:\Program Files (x86)\Google\Update\Install\{E3B8EBF2-C962-4B2D-868F-50179C2387ED}\GoogleUpdateSetup.exe
C:\Program Files (x86)\Internet Explorer\ExtExport.exe
C:\Program Files (x86)\Internet Explorer\ieinstal.exe
C:\Program Files (x86)\Internet Explorer\ielowutil.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Malwarebytes Anti-Malware\mbam.exe
C:\Program Files (x86)\Malwarebytes Anti-Malware\mbamdor.exe
C:\Program Files (x86)\Malwarebytes Anti-Malware\mbampt.exe
C:\Program Files (x86)\Malwarebytes Anti-Malware\mbamscheduler.exe
C:\Program Files (x86)\Malwarebytes Anti-Malware\mbamservice.exe
C:\Program Files (x86)\Malwarebytes Anti-Malware\unins000.exe
C:\Program Files (x86)\Malwarebytes Anti-Malware\Chameleon\Windows\firefox.exe
C:\Program Files (x86)\Malwarebytes Anti-Malware\Chameleon\Windows\iexplore.exe
C:\Program Files (x86)\Malwarebytes Anti-Malware\Chameleon\Windows\mbam-chameleon.exe
C:\Program Files (x86)\Malwarebytes Anti-Malware\Chameleon\Windows\mbam-killer.exe
C:\Program Files (x86)\Malwarebytes Anti-Malware\Chameleon\Windows\rundll32.exe
C:\Program Files (x86)\Malwarebytes Anti-Malware\Chameleon\Windows\svchost.exe
C:\Program Files (x86)\Malwarebytes Anti-Malware\Chameleon\Windows\windows.exe
C:\Program Files (x86)\Malwarebytes Anti-Malware\Chameleon\Windows\winlogon.exe
C:\Program Files (x86)\Malwarebytes Anti-Malware\Plugins\fixdamage.exe
C:\Program Files (x86)\Windows Mail\wab.exe
C:\Program Files (x86)\Windows Mail\wabmig.exe
C:\Program Files (x86)\Windows Mail\WinMail.exe
C:\Program Files (x86)\Windows Media Player\setup_wm.exe
C:\Program Files (x86)\Windows Media Player\wmlaunch.exe
C:\Program Files (x86)\Windows Media Player\wmpconfig.exe
C:\Program Files (x86)\Windows Media Player\wmplayer.exe
C:\Program Files (x86)\Windows Media Player\wmprph.exe
C:\Program Files (x86)\Windows Media Player\wmpshare.exe
C:\Program Files (x86)\Windows NT\Accessories\wordpad.exe
C:\Program Files (x86)\Windows Photo Viewer\ImagingDevices.exe

----------------------------------------------------------------------------


-=[STARTUP LIST]=-
------------------

---------- ---------

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run]


[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run]
"MouseDriver"="TiltWheelMouse.exe"


[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\RunOnce]


[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]

----------------------------------------------------------------------------


-=[WINLOGON SETTINGS]=-
-----------------------
[HKCU\Software\Microsoft\Windows NT\CurrentVersion\Winlogon]
ExcludeProfileDirs = AppData\Local;AppData\LocalLow;$Recycle.Bin;SkyDrive;Work Folders

[HKLM\Software\Microsoft\Windows NT\CurrentVersion\Winlogon]
Userinit = C:\Windows\system32\userinit.exe,

----------------------------------------------------------------------------


-=[PROXY SETTINGS]=-
--------------------
[HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings]
ProxyEnable = 0x0
ProxyServer = NO
ProxyOverride = NO

[HKLM\Software\Microsoft\Windows\CurrentVersion\Internet Settings]
ProxyEnable = NO
ProxyServer = NO
ProxyOverride = NO

----------------------------------------------------------------------------


-=[HOSTS ENTIRES]=-
-------------------
# Copyright (c) 1993-2009 Microsoft Corp.
#
# This is a sample HOSTS file used by Microsoft TCP/IP for Windows.
#
# This file contains the mappings of IP addresses to host names. Each
# entry should be kept on an individual line. The IP address should
# be placed in the first column followed by the corresponding host name.
# The IP address and the host name should be separated by at least one
# space.
#
# Additionally, comments (such as these) may be inserted on individual
# lines or following the machine name denoted by a '#' symbol.
#
# For example:
#
# 102.54.94.97 rhino.acme.com # source server
# 38.25.63.10 x.acme.com # x client host

# localhost name resolution is handled within DNS itself.
# 127.0.0.1 localhost
# ::1 localhost

----------------------------------------------------------------------------


-=[NETWORK CONFIGURATION]=-
---------------------------

Windows IP Configuration

Host Name . . . . . . . . . . . . : BronwynPC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : attlocal.net

Wireless LAN adapter Local Area Connection* 2:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter
Physical Address. . . . . . . . . : C8-3A-35-C3-74-C8
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wi-Fi:

Connection-specific DNS Suffix . : attlocal.net
Description . . . . . . . . . . . : 802.11n USB Wireless LAN Card
Physical Address. . . . . . . . . : C8-3A-35-C3-74-CE
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2602:306:3615:e540::44(Preferred)
Lease Obtained. . . . . . . . . . : Monday, June 29, 2015 2:03:09 PM
Lease Expires . . . . . . . . . . : Tuesday, July 28, 2015 1:33:12 PM
IPv6 Address. . . . . . . . . . . : 2602:306:3615:e540:6c8b:9d18:eeba:fd5d(Preferred)
Temporary IPv6 Address. . . . . . : 2602:306:3615:e540:40a7:fd8d:a7e4:7099(Preferred)
Link-local IPv6 Address . . . . . : fe80::6c8b:9d18:eeba:fd5d%4(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.102(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Monday, June 29, 2015 2:03:07 PM
Lease Expires . . . . . . . . . . : Wednesday, July 1, 2015 7:09:29 AM
Default Gateway . . . . . . . . . : fe80::1e14:48ff:fe78:5fb0%4
192.168.1.254
DHCP Server . . . . . . . . . . . : 192.168.1.254
DHCPv6 IAID . . . . . . . . . . . : 80230965
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1D-22-3C-93-D8-CB-8A-11-B8-05
DNS Servers . . . . . . . . . . . : 192.168.1.254
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Ethernet:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
Physical Address. . . . . . . . . : D8-CB-8A-11-B8-05
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.attlocal.net:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : attlocal.net
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:5ef5:79fd:87:58a:3f57:fe99(Preferred)
Link-local IPv6 Address . . . . . : fe80::87:58a:3f57:fe99%7(Preferred)
Default Gateway . . . . . . . . . :
DHCPv6 IAID . . . . . . . . . . . : 318767104
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1D-22-3C-93-D8-CB-8A-11-B8-05
NetBIOS over Tcpip. . . . . . . . : Disabled

----------------------------------------------------------------------------


-=[NETWORK CONNECTIONS]=-
-------------------------

Interface: 192.168.1.102 --- 0x4
Internet Address Physical Address Type
192.168.1.65 00-08-89-aa-bd-45 dynamic
192.168.1.69 24-0a-64-6c-2a-06 dynamic
192.168.1.254 1c-14-48-78-5f-b0 dynamic
192.168.1.255 ff-ff-ff-ff-ff-ff static
224.0.0.22 01-00-5e-00-00-16 static
224.0.0.252 01-00-5e-00-00-fc static
239.255.255.250 01-00-5e-7f-ff-fa static
255.255.255.255 ff-ff-ff-ff-ff-ff static
Posted 7/1/2015 10:10 PM
#124272
User avatar

arwenevenstar Advanced member

Date Joined Nov 2016
Total Posts: 44
Anyone able to check so I know whether I can use this computer or not ... or do you need a different log? Sorry been a long time since I've been here, you guys taught me well ;-)
Posted 7/7/2015 7:48 AM
#124274
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Robert Mateescu Advanced member

Date Joined Nov 2016
Total Posts: 422
Hi arwenevenstar,

Sorry for the delayed response.
The logs does not show any signs of malware. Based on the initial issue, the problem may be related to a faulty hard drive or caused by overheat. You can use RealTemp to monitor your system and check if it cools as it should

Best wishes!
Robert Mateescu
Senior Support Technician EN
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