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Posted 2/15/2016 9:46 AM
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patel121 Valued member

Date Joined Nov 2016
Total Posts: 18
Hi all

I have somehow managed to get the Tencent virus onto my computer. Lenovo - Windows 10.
The virus is some sort of Chinese anti-virus programme which also brings up a lot of pop ups and the google/chrome search becomes Chinese/Russian.
I done a system restore but the icons are still around but blanked out and especially when I click internet explorer the internet bar becomes Chinese etc
I went to program files/tencent and looked for uninstall.exe but that icon is not there
How can I remove this annoying thing?
Posted 2/17/2016 11:31 AM
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Dickens Advanced member

Date Joined Nov 2016
Total Posts: 273
Hello patel121,

Try Googling 'Tencent virus.'

On the page there is some info on removing Tencent which may be of help to you.

Good luck!
Posted 2/17/2016 9:25 PM
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patel121 Valued member

Date Joined Nov 2016
Total Posts: 18
I have tried that - however they all advise looking in program files/tencent then uninstall - however the uninstall icon is not available in the tencent on my system
Posted 2/22/2016 5:18 AM
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Advanced member

Hello Patel,

Please read this and get back to us, so we can help you.

Looking forward to your reply.
Andreea-Luciana Ostache
Support Team Leader

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